Job Title: Network Administrator 4
Location(s): New Kent, VA
Role Overview:Seeking an IT support professional with broad technical awareness across networking, systems, web technologies, and cybersecurity. This role serves as the liaison between agency staff and external IT vendors/contractors, helping coordinate support activities, track issues, and ensure timely resolution of technical requests.
Key Responsibilities:- Coordinate and manage IT vendors and contractors.
- Serve as the communication bridge between non-technical staff and technical support teams.
- Track open tickets, monitor deliverables, and escalate issues as needed.
- Support IT operations across networking, systems, cybersecurity, and web coordination.
- Assist with IT asset management and software license tracking.
- Coordinate website content updates (non-development).
- Support help desk triage and issue escalation.
- Assist with project coordination and task management.
- Maintain awareness of IT compliance and cybersecurity standards.
Preferred Background:- Experience working in a small office or government environment.
- Familiarity with Commonwealth of Virginia IT standards (VITA) is a plus.
Required Technical Skills:- IT vendor and contractor management.
- General networking and systems knowledge.
- Cybersecurity awareness and compliance coordination.
- Website content coordination.
- IT asset and software license tracking.
- Help desk triage and escalation.
- Project coordination and ticket/task management.
- Microsoft Office and productivity tools.
Location: New Kent, VA (Onsite initially; hybrid may be considered based on performance evaluation and supervisor discretion).
Schedule:- Monday-Friday
- Standard business hours: 8:30 AM - 5:30 PM
