Fully onsite role in Washington DC.
Flexible working hours, Monday- Friday
Must have an active Public Trust
Network Analyst
The Network Administration Analyst will support IP data network installation, configuration, maintenance, and management. They activate end user data monuments; enable/disable data switch ports, make configuration changes on routers/switches/wireless controllers/network management tools/DWDM optical equipment, and troubleshoot end user network issues, and monitoring and managing network equipment and telecommunication circuits.
Responsibilities
• Installation and maintenance of routers, switches, wireless controllers utilizing appropriate
tools and procedures
• Ensure that router, switch, and other network equipment installation, repair and maintenance
by Cisco's proper procedures
• Monitor environmental factors of data centers and network closets.
• Using the ServiceNow Ticketing system to track and document all changes to switch runs, closet
configurations, and monument setups
• Maintain network equipment records in automated system, update network maps and perform
Configuration Management
• Use tools to perform monitoring, troubleshooting, and maintenance telecommunication
circuits including DWDM optical circuits.
• Uses network management tools and related test equipment
• Prepare necessary reports
• Ensure that complete, quality documentation is maintained
• Clearly and accurately detail, monitor, and track all work through ServiceNow
• Work Requests opened and assigned by Service Desk
• Effectively communicate directly with technical and management personnel
• Execute notification escalation procedures as defined by OCIO; coordinate services and status
with Service Desk
• Attend meetings as an OCIO telecommunication representative and Subject Matter Expert
when requested by the Library
Required Qualifications
Minimum Knowledge, Skills, and Requirements for data network engineers:
• Must be able to ensure that router, switch, and other network equipment installation,
repair and maintenance follow manufacturer's proper procedures
• Must have familiarity with Microsoft Windows operating systems, and most of Microsoft
Office Suite and Microsoft Visio
Desired Qualifications
- Cisco Certified Network Associate is desired
- Security+ and Network+ certification or equivalent desired
- Familiarity with DWDM optical and telecommunication circuits is desired
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