Heartland Payment Systems, Incorporated

Netsuite QA / Test Analyst

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Netsuite ERP/CRM experience
  • Proven experience as a QA tester or similar role
  • Knowledge of implementing and troubleshooting NetSuite workflows, saved searches, reports, dashboards, roles and permissions
  • Familiarity with Agile Methodology
  • Ability to write test scenarios for QA and UAT testing
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills

Responsibilities

  • Analyze user stories and proposed solutions to develop and execute test scenarios
  • Identify, record, document, and track bugs during testing
  • Perform regression testing after bug resolutions
  • Support two separate instances of Netsuite
  • Create documentation for User Acceptance Testing
  • Conduct post-release and post-implementation testing
  • Monitor debugging outcomes and stay current with testing tools

Benefits

  • Work in a dynamic, collaborative environment
  • Opportunity to manage multiple projects and tasks
  • Contribute to critical quality assurance processes
  • Engage with various business teams to enhance operational support
  • Continuous learning in new testing strategies and tools
Full Job Description
PURPOSE

The NetSuite Quality Analyst plays a critical role in ensuring the quality and reliability of our Netsuite instances. They will be responsible for writing test scenarios and implementing those tests in two Netsuite environments. The successful candidate will also be debugging and defining corrective actions for issues they encounter. They also must be able to manage multiple tasks and projects simultaneously, own deliverables end to end, prioritize workload effectively, and thrive in a dynamic environment. This individual must also work well under pressure - to meet ongoing and overlapping deadlines - while following a stringent release process.

The candidate will work closely with various business teams to create and build functional operational support through the Enterprise Systems applications. Candidates must possess the ability to understand business requirements.

DUTIES AND RESPONSIBILITIES

  • Analyze user stories and the solutions developers and administrators implement to develop and execute comprehensive testing scenarios
  • Identify, record, document, and track bugs
  • Perform thorough regression testing when bugs are resolves
  • Assist in supporting 2 separate instances of Netsuite
  • Create detailed documentation for User Acceptance Testing
  • Conduct post-release/post-implementation testing
  • Analyze user's stories and use cases/requirements for validity and feasibility
  • Monitor debugging process results
  • Stay up to date with new testing tools, requirements, and strategies
  • Perform other duties as assigned


COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOR)

Essential

  • Knowledge of implementing and troubleshooting NetSuite workflows, saved searches, reports, dashboards, roles and permissions
  • 5+ years of Netsuite ERP/CRM experience
  • Ability to be a self-starter who can work independently and also collaboratively with a team
  • Comfortable meeting with stakeholders and Product Owners about issues that arise or enhancements that are requested
  • Demonstrates analytical, problem-solving, organizational, interpersonal, and communication skills
  • Familiarity with the Agile Methodology
  • Works well in a collaborative environment
  • Proven experience as a QA tester or similar role
  • Experience with QA methodologies
  • Ability to document and troubleshoot errors
  • Ability to write test scenarios for QA and UAT testing


Skills
  • Analytical with excellent attention to detail
  • Ability to multitask effectively and work against tight deadlines
  • Must have excellent written and verbal communications


DESIRED QUALIFICATIONS

  • At least Bachelor's degree in a related discipline
  • At least 5 years relevant experience using Netsuite
  • Experience working in an Agile Software Development organization
  • NetSuite Certification and experience with Suitebilling and/or WMS a plus

About Heartland Payment Systems, Incorporated

Heartland Payment Systems, Incorporated is a payment processing company that provides payment technology services to merchants in the United States. The company was founded in 1997 and is headquartered in Princeton, New Jersey. Heartland Payment Systems offers a range of payment processing solutions, including credit and debit card processing, mobile payments, e-commerce, and point-of-sale solutions. The company serves a variety of industries, including retail, hospitality, healthcare, and education. Heartland Payment Systems is a subsidiary of Global Payments Inc.
Learn more about Heartland Payment Systems, Incorporated
Size
4,000 employees
Industry
Founded
1997

Similar Jobs

More Jobs at Heartland Payment Systems, Incorporated

More Information Technology Jobs

Find similar Netsuite QA / Test Analyst jobs: