Cognizant

Net New Workday Client Partner

Cognizant$110K — $147K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of customer service experience in consulting or account management
  • Bachelor's degree or equivalent experience required
  • Workday experience preferred
  • Ability to engage with senior stakeholders
  • Practitioner background in HR, Payroll, or Financials is ideal
  • Excellent verbal and written communication skills at the Executive level
  • Ability to work with cross-functional teams and develop strategy

Responsibilities

  • Manage and grow allocated client accounts
  • Provide sales support and solutions to existing customers
  • Identify new business opportunities within existing accounts
  • Represent clients' needs and feedback to internal teams
  • Serve as a trusted adviser for customer satisfaction
  • Act as strategic adviser to customers and promote service offerings
  • Manage staffing on existing accounts and handle escalations
  • Support sales and service transition for new deals

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Full Job Description

As a Client Partner, you’ll act as the trusted advisor to our base of customers.  Your focus will be on building client relationships and driving future business bookings and revenue.

As a Client Partner, your role is client champion, a trusted advisor, and facilitator who drives client business results. To succeed in this role, you need to be laser-focused on your client's business, a self-starter with excellent time management skills, able to manage your time and customers’ expectations, while staying adaptable to customer-driven priorities.

The Client Partner reports to a Client Director within the Sales organization.

 Responsibilities:

  • Account management, leading and growing your allocated client accounts

  • Provide sales support/solutioning to existing customers

  • Develop new business opportunities from existing accounts

  • Represent your clients' needs and feedback to our internal teams

  • Serve as a trusted adviser to ensure customer’s overall satisfaction with our services.

  • Act as strategic adviser to customer and drive awareness of Collaborative service offerings and develop roadmaps

  • Manage staffing changes on existing accounts and work with sales and delivery to manage escalations

  • Participate in prospect and sales calls and support the sales to service transition on new deals sold

  • Maintain key internal and external partnerships with Sales, Solution Architects, Consulting Services, Resource Management, Workday and our alliance partners

  • Provide guidance on strategic IT roadmaps

Skills and Requirements:

  • Workday Experience, preferred

  • Bachelor's degree or equivalent experience required 

  • Five or more years of experience in a customer services role (consulting or account management)

  • Ability to engage with senior stakeholders

  • Practitioner background in HR, Payroll, or Financials is ideal

  • Ability to travel to customer sites as needed

  • Excellent verbal and written communication skills, including the ability to deliver presentations at the Executive level

  • Ability to manage your time, the customer demands, and competing priorities with a high focus on customer service

  • Ability to work with cross functional teams and develop strategy

  • Minimal travel required, but must be willing to travel on-site if needed

Salary and Other Compensation

Applications will be accepted until 09/8/2026 The annual salary for this position is between $110,000- $147,500 USD depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program , based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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