Summary

The National Manager - Vehicle Logistics Planning will lead the end-to-end planning strategy across finished vehicle logistics for Hyundai, Kia, Genesis, and a growing portfolio of Emerging Accounts. This role goes beyond traditional logistics planning by integrating demand forecasting, network optimization, and performance management into a single, data-driven function. You will shape how demand signals translate into executable logistics plans, ensuring the right vehicles move through the right network at the right time, while balancing cost, service, and capacity. This is a high-impact leadership role responsible for driving planning excellence, improving forecast accuracy, and enabling faster, smarter operational decisions.

Compensation

$142,000 - $162,000/Per Year (Subject to Compensation Study Upon Candidate Selection)

Responsibilities

• Strategic Leadership & Organizational Development
  • Lead and integrate Logistics Planning, Demand Planning, Performance Management, and Customer Service into a unified function aligned with corporate objectives
  • Establish a culture of data-driven decision making, accountability, and continuous improvement
  • Build and develop a high-performing team with strong capabilities in forecasting, analytics, and operational planning
  • Set clear performance expectations, coaching leaders to deliver measurable business outcomes
• Demand Planning & Forecasting Excellence
  • Own the end-to-end demand planning process, including volume forecasting, allocation planning, and scenario modeling across multiple OEMs and customers
  • Improve forecast accuracy and bias reduction through advanced analytics, historical trend analysis, and cross-functional alignment
  • Translate demand signals (sales plans, production schedules, market dynamics) into actionable logistics plans
  • Lead S&OP/IBP alignment with key stakeholders to ensure planning assumptions are realistic and executable
• Network Planning & Optimization
  • Oversee vehicle flow planning and network design, balancing port capacity, rail/truck routing, and delivery timelines
  • Identify and execute opportunities to optimize throughput, reduce dwell time, and improve asset utilization
  • Drive capacity planning strategies to support volume growth, seasonality, and market shifts
  • Evaluate and implement scenario-based planning models to respond to disruptions, demand volatility, and supply constraints
• Performance Management & Analytics
  • Define and govern enterprise KPIs (Wholesale, Money Gate, RNS, dwell, forecast accuracy, cost per unit, etc)
  • Lead the development of advanced reporting tools and dashboards that provide real-time visibility and actionable insights
  • Analyze performance trends and identify root causes, driving corrective actions and continuous improvement initiatives
  • Provide executive-level insights and recommendations to support strategic and operational decisions
• Customer Service & Stakeholder Alignment
  • Oversee Customer Service to ensure a proactive, high-quality experience for Hyundai, Kia, Genesis, and Emerging Accounts
  • Solutions orientated, listen to customer feedback/challenges, align stakeholders internally to provide a solution to meet or exceed customer expectations
  • Act as a key interface between Operations, Supply Chain, Sales, and external customers, ensuring alignment on priorities and execution
  • Communicate planning assumptions, risks, and performance clearly to senior leadership and stakeholders
• Provide analysis on performance trends and develop strategic recommendations based on data insights to support decision-making and operational adjustments
• Oversee customer service functions, ensuring that Hyundai, Kia, Genesis, and non-captive customers' needs are met and exceeded through high-quality service
• Collaborate with Operations, Supply Chain, Business Development, and other departments to ensure seamless integration of logistics planning and performance management processes
• Identify opportunities for process improvements and cost savings across logistics planning, performance management, and customer service operations
• Foster an environment of continuous learning and skill development, ensuring team members are equipped to meet evolving business needs
• Core Competencies
  • Strategic thinking with strong execution discipline
  • Advanced analytical and problem-solving skills
  • Ability to operate in a high-pressure, performance-driven environment
  • Strong communication skills with the ability to influence at all levels
  • Customer Service mentality, ability to listen to customer direction and align priorities internally to hit customer targets
  • Other duties as assigned

Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Extensive experience in defining and monitoring KPIs, managing customer service, and driving performance improvements Required
• Proven experience leading and developing high-performing teams in a fast-paced, dynamic environment Required
• Strong understanding of logistics planning, network design, and supply chain operations Required
• Excellent communication and interpersonal skills, with the ability to present complex information to executives and stakeholders REquired
• Advanced proficiency in Microsoft Excel and data visualization tools; familiarity with logistics management software and performance tracking systems Required
• Strong analytical and problem-solving skills, with a focus on continuous improvement and operational efficiency Required

Education & Experience

• Bachelor Degree Required
• Master's Degree Preferred
• 10 - 15 years of direct experience in Logistics, Supply Chain, Customer Service, and/or Performance Management Required
• 4 - 7 years of supervisory experience Required
• 13 -18 years of direct experience in Logistics, Supply Chain, Customer Service, and/or Performance Management Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Possibility of domestic travel - 25%
• Operating desk machines such as desktop, computers, laptop, printer, scanners, shredders, etc.
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the Irvine, CA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.