Job Description📣
We're Hiring:National General Adjuster 🚀
Business Segment: Global Technical Services🔍 Role Overview:• Resolves complex commercial property losses generally in excess of $250,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants or public adjusters representing the insured; presents evidence in legal proceedings;
• The National General Adjuster's role varies including direct loss assignment handling, assisting branches or Technical Services on loss handling, and providing catastrophe claims assistance.
• Provides peer review on assignments to other staff.
Responsibilities- Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
- Ability to manager complex claims and other personnel including adjuster team experts and consultants.
- Ability to provide successful succession planning, mentoring and assisting losses with other staff.
- Investigates claims or directs personnel in local branch in doing so by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
- Sets estimate loss values for clients.
- Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
- Communicates adjustment recommendations to appropriate parties after determining liability.
- Controls claim costs.
- Recommends litigation when appropriate.
- Presents evidence and serves as an expert witness at legal proceedings.
- Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
- Maintains professional and technical knowledge through continuing education.
- Makes sales calls to solicit new business.
- Ability to acquire and develop client relationships that result in nominated accounts and business development.
Qualifications- Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
- Previous experience adjusting complex property or liability claims. General experience level in excess of 10 years handling claims or working within industry segment.
- Excellent knowledge of interpretation of insurance coverages, customs and practices.
- Good verbal and written communication skills.
- Excellent attention to detail.
- Strong analytical and mathematical ability.
- Strong organizational and interpersonal skills.
- Basic computer knowledge.
- Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete designated courses while in position in order to advance.
- Completion of GTS qualification questionnaire is required for position of NGA.
#LI-EM3 #LI-REMOTE
- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.
- Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
- We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
*The above information highlights some of the benefits currently available to eligible full-time employees.
- Training programs that promote continuous learning and career progression while enhancing job performance.
- Sustainability programs that give back to the communities in which we live and work.
- A culture of respect, collaboration, entrepreneurial spirit and inclusion.
