National Accounts Manager

Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA in a related discipline or MS/MA with relevant experience.
  • 5-8 years of sales experience in commercial construction supply distribution.
  • Proficient in PowerPoint for presentations.
  • Strong proficiency in analytics tools like PowerBI and Excel.
  • Experience with CRM systems, such as Salesforce.

Responsibilities

  • Develop and manage corporate relationships, focusing on C-suite leaders.
  • Coordinate with Sales Leadership to drive initiatives on key projects.
  • Build and maintain relationships with job site superintendents and stakeholders.
  • Develop strategic key account plans aligned with account goals.
  • Propose and secure customer category programs to enhance customer offerings.
  • Advocate for account needs and rally internal resources for support.
  • Handle account complaints as the first point of contact.

Benefits

  • Overnight travel required above 50% of the time.
  • Comfortable indoor work environment with infrequent unpleasant conditions.
  • Opportunities for professional development and skill enhancement.
Full Job Description
Responsible for overseeing the relationship of our largest national customers by working with their corporate decision makers and White Cap stakeholders to drive sales growth. The National Accounts Manager will own the C-suite relationship, create executive account strategies, secure category program business, and leverage analytics to drive account growth. Serves as the lead resource to accomplish the complete ownership of these customers. Manages a 10-20 customer portfolio of $50M - $100M in revenue. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.  Major Tasks, Responsibilities and Key Accountabilities • Develops and manages new and existing corporate customer relationships, including C-suite leaders, to maximize account profitability, while supporting Account Managers by assisting with customer relationships and selling on large projects. • Coordinates with Sales Leadership (e.g., VP of Sales, Regional Sales Managers) to drive sales on key projects and program opportunities. Drives continuity between our field teams and the customers offices. • Builds and maintains strong relationships with job site superintendents, customer field contacts, and a wide network of stakeholders within the strategic account and surrounding areas. • Develops and executes strategic key account plans aligned with the accounts goals to drive customer growth, leveraging analytics to enhance performance visibility and identify growth opportunities. • Proposes and secures customer category programs (Safety Program, Tool Program etc.) • Advocates for account needs by convening and steering the sales team, rallying resources, and calling people to action in order to build credibility and track results. • Cooperates with internal stakeholders (e.g., Operations) to drive accounts success. • Coordinates complaints as the first point of contract (handling by sales). Nature and Scope • Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. • Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues. • May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority. Work Environment • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. • Typically requires overnight travel more than 50% of the time. Education and Experience • Typically requires BS/BA in a related discipline. Generally, 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas. Preferred Qualifications • 5+ years of sales experience in commercial construction supply distribution, with strong past performance. • History of building relationships with corporate-level customers to drive customer sales. • Strong presentation skills, with proficiency in Power Point . • Strong analytical skills, with proficiency in using PowerBI and Excel. • Experience with CRM (e.g., SFDC). Minimum Pay $108,600.00

About White Cap Supply Holdings, LLC

White Cap Supply Holdings, LLC Careers

There has never been a better time to join the dynamic team at White Cap Supply Holdings, LLC—the leading distributor of specialty construction and industrial supplies.

Work You’ll Do

Join White Cap Supply Holdings, LLC's industry-leading team to assist some of the most significant construction projects and industrial services in mastering their operational challenges with innovative solutions. Transform the landscape of supply chain management with the best minds at White Cap, where leadership in innovation and a commitment to operational excellence are at the forefront. Lead from a unique position in the marketplace, at the intersection of industry expertise and digital innovation. Work with a nationwide team of business and technology advisors to help clients streamline their procurement and supply chain strategies. Collaborate with a robust team of professionals dedicated to maintaining the highest standards in the supply industry.

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The combined service capabilities, national scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients across the nation look to White Cap Supply Holdings, LLC for new strategies and solutions to drive growth and innovation in the construction and industrial sectors. Bringing together dedicated professionals, White Cap empowers enterprises to thrive in an era of significant industrial advancement.

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