National Accounts Manager

Rose Valley Management

$90K — $120K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in multifamily operations, vendor management, or a related field.
  • Proven success in negotiating contracts and managing vendor relationships.
  • Strong analytical and financial evaluation skills.
  • Advanced proficiency with Microsoft Excel, Outlook, and Word.
  • Experience with AppFolio is strongly preferred.
  • Knowledge of Fair Housing and relevant regulations.
  • Excellent communication and project management abilities.

Responsibilities

  • Develop and manage preferred vendor partnerships across the portfolio.
  • Negotiate contracts involving pricing, rebates, and service agreements.
  • Oversee utility billing and renter's insurance programs.
  • Coordinate vendor setup and implementation for new communities.
  • Monitor vendor performance and ensure community participation.
  • Prepare monthly performance reports on revenue and savings.
  • Manage vendor transitions during community management changes.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible Spending Account (FSA).
  • Health Savings Account (HSA).
  • Commuter benefits.
  • 401(k) with company match after one year.
  • Hybrid work flexibility.
  • Opportunity to lead a vital function in a growing organization.
Full Job Description
About the Role

Rose Valley Management is seeking a National Accounts Manager to build, lead, and optimize our National Accounts program across our managed portfolio.

This is a highly visible role that combines vendor management, procurement, revenue generation, contract negotiation, and operational execution. You will negotiate portfolio-wide vendor partnerships, oversee resident ancillary programs, and identify opportunities to reduce costs and generate new revenue streams while enhancing the resident experience.

Working closely with the President, VP of Property Management, Accounting Team, and Regional Managers, you will help drive measurable financial results across the organization.

What You'll Do
  • Develop and manage portfolio-wide preferred vendor partnerships.
  • Negotiate pricing, rebate, revenue-share, and service agreements.


Oversee key programs including:
  • Utility billing
  • Renter's insurance
  • Maintenance supply rebates
  • Collections services
  • Package management
  • Smart-home services
  • Parking and storage programs
  • Coordinate vendor setup and implementation for new and transitioning communities.
  • Maintain vendor contracts, renewals, and compliance tracking.
  • Monitor program performance and ensure communities maximize participation.
  • Review competitive bids and leverage market pricing to improve vendor terms.
  • Partner with Regional Managers and site teams to drive adoption and compliance.
  • Prepare monthly performance reports tracking revenue, participation, rebates, and savings.
  • Manage vendor transitions when communities enter or exit management.

What Success Looks Like
  • Growth in National Accounts revenue.
  • Increased participation in resident programs.
  • Successful capture of negotiated rebates and revenue-share opportunities.
  • Timely execution and renewal of vendor agreements.
  • Accurate and actionable monthly reporting.
  • Strong relationships with vendors, operational teams, and community leadership.


Qualifications

5+ years of experience in multifamily operations, procurement, vendor management, ancillary revenue, or a related field.

Proven success negotiating contracts and managing vendor relationships.

Strong analytical and financial skills with the ability to evaluate opportunities and present business cases.

Advanced proficiency with Microsoft Excel, Outlook, and Word.

Experience with AppFolio strongly preferred.

Knowledge of Fair Housing and applicable federal, state, and local regulations.

Excellent communication, organization, and project management skills.

Preferred Experience

Utility billing programs (Conservice or similar)

Renter's insurance programs

Maintenance supply rebate programs

Rent-stabilized multifamily markets

Building or managing a National Accounts or Preferred Vendor Program

Why Join Rose Valley Management?

Medical, dental, and vision insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Commuter benefits

401(k) with company match after one year of service

Hybrid work flexibility

Opportunity to build and own a high-impact function within a growing organization

If you're a strategic thinker who enjoys negotiating partnerships, creating value, and driving results, we'd love to hear from you.

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