Job DescriptionPOSITION SUMMARYThe National Account Manager is responsible for building, developing, and maintaining business relationships with named partner accounts and ensuring customer satisfaction. Develops sales and business opportunities, for short and long term goals as defined as part of the corporate strategy. Key contributor of the partner team responsible for selling and growing the sales of the Vertiv IT Solutions portfolio.
RESPONSIBILITIES- Manage and expand relationships with key channel partners to drive Vertiv product sales.
- Develop and implement strategic partner plans that align with organizational objectives.
- Monitor partner performance, analyze sales data, and provide actionable insights to optimize outcomes.
- Collaborate with internal teams to develop and deliver partner training and support.
- Contribute to the development of partner policies, procedures, and programs.
- Act as a point of escalation for complex partner issues and work towards effective resolution.
- Mentor and provide guidance to less experienced colleagues within the partner organization.
QUALIFICATIONS- Bachelor's Degree required, or equivalent combination of education and experience.
- 5+ years of experience in channel management, sales, or a related field.
- Comprehensive knowledge of channel sales strategies, partner management, and account planning.
- Proven track record of successfully managing channel partner relationships and driving revenue growth.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and lead initiatives with minimal supervision.
PHYSICAL & ENVIRONMENTAL DEMANDSTIME TRAVEL REQUIREDThe successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES- High-Performance Culture
- Customer Focus
- Operational Excellence
- Innovation
- Financial Strength
OUR BEHAVIORS- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
- Promote transparent & open communication
