National Account Manager

Northland Properties

$70K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, or related field
  • 5+ years of experience in hotel sales or national account roles
  • Demonstrated achievement of revenue and production targets
  • Proven success in national or key account management within hospitality or corporate travel
  • Strong negotiation and senior-level presentation skills
  • Deep understanding of hotel sales, corporate travel programs, and RFP processes
  • Experience with CRM systems and sales analytics tools

Responsibilities

  • Own and grow a portfolio of national and key corporate accounts, driving revenue and room night production
  • Serve as the primary strategic contact for assigned national accounts and senior decision-makers
  • Develop and execute strategic national account plans aligned with portfolio revenue objectives
  • Identify, prospect, and convert new national corporate opportunities
  • Lead corporate RFP strategy and submissions (Lanyon, Cvent, and similar platforms)
  • Conduct biannual face-to-face business reviews and provide monthly production reporting
  • Promote the brand through sales calls, presentations, site visits, and client engagement

Benefits

  • Authority and support to influence results across the portfolio
  • Opportunities to build lasting partnerships
  • Access to a vast network of national relationships
  • High visibility within the brand and senior management
  • Ability to drive measurable results and strategic impact across regions
Full Job Description
National Corporate Account Manager

Drive National Production. Build Strategic Partnerships. Shape Portfolio Performance.

Reports To: Vice President of Sales

The Opportunity

This is a high-impact national role for a hotel sales professional who thrives on strategic relationships, commercial ownership, and measurable results.

As National Corporate Account Manager, you will be responsible for developing, managing, and expanding a portfolio of key national corporate accounts. You will directly influence corporate transient and group production across the portfolio, driving revenue through negotiated agreements, preferred partnerships, and corporate RFP programs.

Operating at the intersection of strategy and execution, this role represents the brand nationally-transforming account potential into consistent, scalable performance across multiple regions.

Key Responsibilities
  • Own and grow a portfolio of national and key corporate accounts, driving revenue and room night production
  • Serve as the primary strategic contact for assigned national accounts and senior decision-makers
  • Develop and execute strategic national account plans aligned with portfolio revenue objectives
  • Identify, prospect, and convert new national corporate opportunities
  • Lead corporate RFP strategy and submissions (Lanyon, Cvent, and similar platforms)
  • Conduct biannual face-to-face business reviews and provide monthly production reporting
  • Promote the brand through sales calls, presentations, site visits, and client engagement
  • Partner with General Managers, Directors of Sales, Revenue Management, and Operations teams
  • Ensure consistent execution of national agreements across all participating hotels
  • Analyze market trends, production data, and competitive activity
  • Maintain accurate forecasting, reporting, and pipeline visibility
  • Represent the company at industry events, trade shows, and networking functions
  • Resolve escalated issues while maintaining strong client satisfaction


Territory Responsibility

Eastern Canada
  • Ontario
  • Atlantic Canada


Who You Are
  • An experienced hotel or hospitality sales professional with national or multi-market account experience
  • Comfortable working with corporate, agency, consortia, or key leisure partners
  • Skilled at navigating complex organizations and senior customer relationships
  • Commercially sharp, data-informed, and proactive
  • Known for ownership, follow-through, and collaboration
  • Flexible and travel-ready in support of accounts and hotel partners

Experience, Skills & Qualifications
  • Proven success in national or key account management within hospitality or corporate travel
  • Demonstrated achievement of revenue and production targets
  • Strong negotiation and senior-level presentation skills
  • Deep understanding of hotel sales, corporate travel programs, and RFP processes
  • Experience with CRM systems and sales analytics tools
  • Ability to manage multiple priorities and complex stakeholders
  • Strategic, data-driven approach to account planning
  • Bachelor's degree in Business, Marketing, or related field
  • 5+ years of experience in hotel sales or national account roles

What Success Looks like (KPIs)
  • National partners view you as a trusted advisor to the brand
  • Hotels rely on you for clarity, opportunity, and strategic alignment
  • Account performance is consistent, scalable, and measurable
  • You create momentum-turning opportunity into booked business
  • Client retention and satisfaction
  • Account expansion and new business wins
  • Profitability and margin contribution
  • Achievement of strategic sales objectives


Why Join Us

We believe strong national relationships drive strong hotel performance. In this role, you will have the authority, trust, and support to influence results across the portfolio while building partnerships that last.

If you're ready for a role where ownership, impact, and national visibility define success, we'd love to connect.

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