Stanley Black & Decker

National Account Manager Ecommerce

Stanley Black & Decker • $100K — $120K *
Mississauga, ON L4T 0A1In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Sales, Finance, or a related field.
  • 5+ years of progressive experience in sales, eCommerce, account management, or customer business management.
  • Direct experience managing Amazon or a major eCommerce customer, preferably within a 1P / Vendor Central environment.
  • Strong understanding of account planning, forecasting, promotions, negotiations, and P&L management.
  • Experience working cross-functionally with supply chain, finance, marketing, and operations teams.
  • Advanced proficiency in Excel, PowerPoint, and Power BI.

Responsibilities

  • Own the Amazon Canada 1P business as the primary commercial lead with accountability for sales and P&L.
  • Develop and execute business plans aligned with strategic priorities and customer opportunities.
  • Build relationships with Amazon stakeholders, leading reviews and negotiations.
  • Manage forecasting and collaborate with supply chain to oversee inventory and service levels.
  • Lead promotional planning and execution in partnership with Channel Marketing.
  • Oversee item setup, content accuracy, and resolution of catalog-related issues within Vendor Central.
  • Manage advertising investments and account budgets to support growth.

Benefits

  • Competitive compensation with performance-based earning potential through a discretionary sales incentive bonus.
  • A hybrid work environment facilitating both remote and in-office work.
  • Comprehensive benefits package for health and financial well-being.
  • Tools provided for success including a company cell phone and laptop.
  • Supportive and collaborative team culture valuing employee contributions.
  • Career growth opportunities within a Fortune 200 company.
  • Employee discounts on products and exclusive offers.
Full Job Description
The What

As a National Account Manager, eCommerce, you will be part of a dedicated team based in Mississauga, Ontario and reporting to the Vice President, Retail Sales.

This position combines strategic account leadership with strong operational ownership and requires close collaboration across sales, finance, supply chain, marketing, category, content, and customer operations teams. The National Account Manager acts as the single-threaded business owner for Amazon Canada, ensuring strong customer partnership, disciplined execution, and alignment with both Canadian and broader North American eCommerce strategies. This role currently manages one direct report supporting digital shelf, item setup, compliance coordination, and account execution activities

What You Will Get To Do
  • Own the Amazon Canada 1P business and serve as the primary commercial lead for the account, with accountability for sales growth, profitable growth, market share, and P&L delivery.
  • Develop and execute annual, quarterly, and ongoing business plans aligned to strategic priorities and customer opportunities.
  • Build strong relationships with Amazon stakeholders and lead business reviews, planning discussions, and customer negotiations across annual terms, promotional programs, funding, assortment, and ongoing opportunities.
  • Own baseline and promotional forecasting, partnering with supply chain, demand planning, and customer operations to manage inventory flow, replenishment, in-stock performance, and other operational barriers affecting service or sales.
  • Lead internal and external alignment on promotional planning, submissions, timing, funding, and execution in partnership with Channel Marketing and Amazon.
  • Manage item lifecycle and digital shelf execution, including new item setup, PDP readiness, content accuracy, assortment changes, discontinuations, and resolution of listing, ordering, price block, and other catalog-related issues within Vendor Central.
  • Oversee product updates, recalls, compliance-related changes, operational alerts, returns, and other SKU-level issues impacting account performance.
  • Manage Amazon advertising investment and account budgets, making recommendations on priority brands, divisions, and SKUs to support traffic, conversion, and profitable growth.
  • Review fines, deductions, shortages, and other account charges, taking action to improve account health and protect profitability.
  • Lead recurring business reporting, forecasting updates, financial reviews, and performance analysis, including POS commentary, forecast-versus-actual tracking, and leadership report-outs.
  • Collaborate closely with cross-functional, global eCommerce, and U.S. teams to align strategy, execution, and business priorities.
  • Provide leadership to a direct report while influencing cross-functional partners to deliver strong account execution.


Who You Are
  • Bachelor's degree in Business, Marketing, Sales, Finance, or a related field.
  • 5+ years of progressive experience in sales, eCommerce, account management, or customer business management.
  • Direct experience managing Amazon or a major eCommerce customer, preferably within a 1P / Vendor Central environment.
  • Strong understanding of account planning, forecasting, promotions, negotiations, and profitable growth management, including customer P&L ownership.
  • Strong analytical and financial acumen, with the ability to interpret data and translate insights into action.
  • Experience working cross-functionally with supply chain, finance, marketing, and operations teams.
  • Advanced proficiency in Excel, PowerPoint, and Power BI, with comfort using reporting tools, retail analytics, and customer portals.
  • Strong communication, organization, and project management skills.
  • Ability to manage multiple priorities in a fast-paced, highly dynamic customer environment.


What You Get
  • Competitive compensation, with an anticipated annual base salary of $100,000-$120,000, based on your experience, skills, qualifications, and market location.
  • Performance-based earning potential through a discretionary sales incentive bonus targeted at 25% of your annual salary, based on the achievement of defined objectives and plan terms. Bonuses are not guaranteed.
  • A hybrid work environment, with in-office and remote work determined by business needs and role requirements.
  • Comprehensive benefits package designed to support the health, well-being, and financial future for you and your family.
  • The tools you need to succeed, including a company cell phone, and laptop.
  • A supportive and collaborative team where your ideas are valued and you can bring your best self to work every day.
  • Career growth opportunities as part of a Fortune 200 company, with the chance to learn, grow, and advance your career.
  • An Employee Product Purchase Program with exclusive discounts on our products, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER brands.
  • Employee perks including discounted company stock options, GoodLife Fitness discounts, safety shoes reimbursement, and many more exclusive offers.


This job posting is for an existing vacancy within our organization.

About Stanley Black & Decker

BLACK+DECKER provides consumers with products that help make everyday living and working easier and more efficient. They’ve been doing it for 100 years, and they plan to continue doing so, with the same passion and innovation.

Stanley Black & Decker Careers

Joining Stanley Black & Decker presents a unique opportunity to be part of a global team that is committed to innovation and leadership in the tools and security industry. As a company that values diversity and offers extensive professional growth, Stanley Black & Decker is where your career aspirations become achievements.

Work You’ll Do

At Stanley Black & Decker, we are dedicated to helping you develop your full potential. Whether you are looking for job opportunities straight out of college or seeking a leadership position to leverage your seasoned skills, we have a range of roles to fit your career path.

Empower Your Career in Innovation

Step into a role that challenges and excites by offering endless opportunities for professional growth and leadership development. Our team at Stanley Black & Decker is at the forefront of developing innovative solutions that redefine the industry. Your work will directly contribute to projects that enhance global security and tool innovation.

Join Our Diverse and Inclusive Team

Diversity and inclusion are the bedrock of our company culture. Stanley Black & Decker is committed to creating a diverse environment and is proud to be an equal opportunity employer. Here, everyone’s voice is heard and valued. Join a team where you can connect with colleagues from different backgrounds, offering unique perspectives that drive company success.

Explore Career Opportunities

From internships that offer real-world experience to full-time positions that make an impact, explore the numerous job opportunities at Stanley Black & Decker. Each position is a building block in your career, providing not just employment but a chance to learn and thrive.

Benefits and Culture

Stanley Black & Decker is not just about the work you do—it’s also about the benefits and culture that support you. We offer competitive benefits packages that promote health, well-being, and financial security. Our culture encourages open communication, teamwork, and a healthy work-life balance.

Develop Your Skills Through Training and Networking

We believe in nurturing your skills through comprehensive training and development programs. Enhance your capabilities with everything from leadership training to technical workshops. Additionally, our robust networking events allow you to connect with industry leaders and peers to expand your professional network.

Prepare for Your Interview

Ready to join our team? Prepare your resume and refine your interview skills with our career resources. At Stanley Black & Decker, we seek curious, creative, and motivated individuals who are ready to drive innovation and excellence.

Stay Connected

Discover more about our career opportunities and join a community of professionals who are shaping the future of innovation and security. Visit our careers page to search for open positions that match your skills and interests.

Join Stanley Black & Decker

Your future at Stanley Black & Decker is not just a job—it’s a pathway to personal and professional fulfillment. Check out our job listings and find out how your expertise and ambitions align with our goals.

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Learn more about Stanley Black & Decker
Size
19,500 employees
Market Cap
$10.9 billion
Industry
Manufacturing & Automotive
Net Income
$1.2 billion
Founded
1910
5 Year Trend
+6.1%
Revenue
$14.5 billion
NASDAQ
SWK
* Ladders Estimates

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