National Account Manager, Automotive Services Group

CCC Intelligent Solutions, Inc.

$94K — $105K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; master's degree preferred.
  • 5-8 years of experience in value proposition development and product/service launches.
  • Experience in consultative selling of SaaS/software and emerging technologies like AI.
  • Strong relationship-building skills with decision-makers in large organizations.
  • Ability to manage competing priorities with strategic organization and clear communication.
  • High integrity and professionalism with a collaborative mindset.

Responsibilities

  • Act as the primary client contact and advocate for assigned national accounts.
  • Develop trusted advisory relationships to boost client satisfaction and retention.
  • Create value propositions tailored to clients, grounded in industry insights.
  • Lead strategy for executive business reviews, including quarterly reviews.
  • Cultivate executive relationships connecting client leaders with CCC leadership.
  • Drive growth through account and opportunity planning using available tools.
  • Collaborate across functions to implement plans and overcome obstacles.
  • Manage sales pipeline and provide forecasts in partnership with Finance.
  • Negotiate agreements while monitoring account profitability and performance.
  • Achieve and exceed targets in sales, revenue, and account profitability.

Benefits

  • Eligible for bonuses and/or commissions.
  • Significant travel opportunities (minimum 50% required).
  • Work with CCC's largest automotive clients and influence key accounts.
  • Gain exposure to cross-functional collaboration with various internal teams.
  • Innovative environment focusing on emerging technologies like AI.
Full Job Description
Salary range is:
$94,890.40 - $105,000.00
This position is bonus and/or commission eligible.

The Role
Join our Automotive Services Group as a National Account Manager and help shape growth across 20+ of CCC's largest automotive clients (multi-store operators, dealer networks, and other strategic clients). You'll own the account strategy and relationship, drive profitable expansion and renewals, and partner with the VP of National Accounts and internal supporting teams to deliver client outcomes and validate new opportunities. A minimum level of 50% travel is required.

Key Responsibilities:
  • Be the primary client contact and advocate for your assigned national accounts.
  • Build trusted-advisor relationships that improve satisfaction and retention, coordinating across client and internal stakeholders.
  • Craft client-specific value propositions informed by industry trends and strategic priorities.
  • Lead account strategy and approach for executive business reviews (including quarterly industry reviews) on an agreed cadence.
  • Expand senior/executive relationships and connect client leaders with CCC leadership.
  • Drive account and opportunity plans using CCC sales processes and tools to deliver growth.
  • Partner cross-functionally (Client Engagement, Program Management, Automotive Consulting & Services, Product, Legal, and more) to execute plans and remove roadblocks.
  • Manage pipeline and sales cycles, providing forecast input in partnership with Finance.
  • Own agreement negotiations and keep a close eye on account profitability and performance.
  • Meet and exceed sales, revenue, and profitability targets across the national account base.


Requirements:
  • Bachelor's degree required (master's a plus).
  • You have 5-8 years of experience developing value propositions and supporting successful product/service introductions.
  • You have experience with consultative selling of SaaS/software and emerging technologies (including AI).
  • You're growth-minded, service-oriented, and comfortable working independently.
  • You build strong relationships with decision-makers in large, complex organizations.
  • You're strategic and organized, able to manage competing priorities with strong business, technical, and industry understanding.
  • You're accountable, collaborative, and have a roll-up-the-sleeves mindset.
  • You communicate clearly and build credibility across levels.
  • You bring high integrity and professionalism.
  • Familiarity with consultative analytics is a plus.


Role Details
  • Individual contributor role (no direct reports).


Interview Policy & Privacy Notice:

A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.

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