Carrier Global Corporation

National Account Credit Manager

Carrier Global Corporation • $75K — $95K *
Charlotte, NC 28269In-Person
Finance & Insurance
5 - 7 years of experience
Reposted 2 weeks ago
Job Overview by Ladders

Qualifications

  • Exceptional customer service skills
  • Understanding of Order Management & AR systems
  • Proficiency in financial analysis, including interpretation of financial statements, credit reports, and industry data
  • In-depth knowledge of credit risk assessment techniques, credit policies, and legal regulations
  • Strong analytical & problem-solving skills
  • Excellent written & oral communication skills
  • Ability to analyze complex data and reports and manage multiple priorities

Responsibilities

  • Manage credit extension and collection for a $5+ million A/R portfolio
  • Collaborate with sales teams and customers to resolve credit issues
  • Maintain strong customer relationships while minimizing overdue accounts
  • Handle and store credit files and A/R records
  • Provide management with regular and ad-hoc reports on account statuses
  • Attend sales and customer meetings related to credit matters
  • Ensure compliance with company credit policies and procedures
  • Identify opportunities for process excellence and improvement

Benefits

  • Health Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance (Short-term and Long-term)
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement & Professional Development
  • Paid Vacation & Sick time
  • Company Paid Holidays
  • 401(k) Plan with Employer Match
  • Employee Discount Program
  • Company Paid Volunteer Time Off
Full Job Description
National Account Credit Manager| Carrier Enterprise

Objective

This role is an individual contributor with no direct reports managing an A/R portfolio of $5+ million reporting into the Revenue Risk Manager. As the National Account Credit Manager, the selected candidate will be responsible for credit extension & collection of A/R for an assigned portfolio in accordance with Company policy and applicable law. This position will work closely with Sales Center Managers, the Sales Team (Account Managers), Customers (internal & external) to resolve Credit & Collection issues including outbound collections calls. This position is accountable for the entire credit granting process, including the periodic credit reviews of existing customers and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. The successful candidate must be able to balance cultivating strong relationships with customers in a business-to-business environment, while aggressively working accounts and keeping write-offs to a minimum. This position is required to provide ad-hoc and regular reports to management regarding status of accounts. This position will be asked to attend sales and customer meetings pertaining to credit matters.

Additional special projects may be assigned.

Key Responsibilities
  • Responsible for credit extension and collection of A/R for assigned portfolio in accordance with Company policy and applicable law.
  • Work closely with branch managers, sales team, customers (internal and external) to resolve credit and collection issues to include outbound collections calls.
  • Balance cultivating strong relationships with customers, while aggressively working to keep 90+ day past due accounts, aging, and write-off's to a minimum.
  • Responsible for handling and storage of your credit files and account receivable records for assigned portfolio.
  • Provide ad-hoc reports to management regarding status of accounts.
  • Attend sales and customer meetings pertaining to credit matters.
  • Support full compliance of all company credit policies and procedures, working with regional credit staff as well as internal and external auditors
  • Demonstrate commitment towards process excellence and a willingness to challenge existing processes. Take the initiative to identify areas of opportunity and innovative ways of doing business.
  • Analyze collection processes and establish best practices
  • Additional special projects may be assigned.


Qualifications
  • Exceptional customer service skills
  • Understanding of Order Management & AR systems
  • Proficiency in financial analysis, including interpretation of financial statements, credit reports, and industry data.
  • In-depth knowledge of credit risk assessment techniques, credit policies, and legal regulations
  • Strong analytical & problem solving skills
  • Excellent written & oral communication skills; ability to always maintain a professional and pleasant demeanor


  • Ability to analyze complex data and reports and manage multiple priorities
  • Ability to work independently and collaboratively in a team environment.
  • Build strong relationships with internal and external stakeholders
  • Solid organizational skills and the ability to effectively communicate with all levels of the organization
  • Excellent decision-making skills with the ability to balance risk and business objectives.
  • Above average PC skills and Microsoft Office skills to include Word, Excel, PowerPoint, Outlook,
  • Access and other web based applications


Requirements
• 4-year bachelor's degree
• 5 years of Credit and Accounts Receivable experience preferred

Benefits:
  • Health Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance (Short-term and Long-term)
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement & Professional Development
  • Paid Vacation & Sick time
  • Company Paid Holiday's
  • 401(k) Plan with Employer Match
  • Employee Discount Program
  • Company Paid Volunteer Time Off
  • Invitation to Apply


Full-time and part-time positions are available. To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Requirements

  • 4-year bachelor's degree
  • 5 years of Credit and Accounts Receivable experience preferred

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Real Estate & Construction
Net Income
$1.9 billion
Revenue
$17.4 billion
* Ladders Estimates

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