Salesforce

Named Account Executive, State Government

Salesforce$160K — $214K *
US-Anywhere
+ 4 other locationsRemote
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of sales experience in software or technology, specifically targeting State Government agencies.
  • Ability to work effectively in a matrixed environment with diverse teams.
  • Strong execution focus and urgency to meet business objectives.
  • Business curiosity with a technical aptitude for solving customer data challenges.
  • Proficient in solution selling, able to articulate value and navigate complex sales processes.
  • Educational background: Degree or equivalent experience is required, with consideration for leadership roles and diverse experiences.
  • Residency within the designated territory (Rhode Island, New Hampshire, Maine) is essential.

Responsibilities

  • Cultivate and sustain long-term relationships with State Government clients.
  • Analyze data to identify areas for improvement and make informed recommendations.
  • Update management regularly on the status of client accounts.
  • Monitor key metrics related to client retention and revenue growth.
  • Ensure high client satisfaction by consistently exceeding expectations.
  • Collaborate with internal teams to create solutions for complex client challenges.
  • Promptly address and resolve client inquiries and issues.

Benefits

  • Comprehensive support for work-life balance and personal development.
  • Resources aimed at boosting productivity and performance.
  • Access to cutting-edge AI tools to enhance operational efficiency.
  • Opportunities to engage and redefine industry practices.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

Named Account Executive, State Government

Our State & Local Government team is growing and we are seeking to hire a Named Account Executive who possesses a strong track record of selling enterprise software to State Government agencies across the RI, NH and Maine.

Territory: Rhode Island, New Hampshire, Maine

Seeking 10+ Years of Sales Experience with a commitment to deliver business outcomes that exceed expectations. Seeking a motivated team player who can thrive in a dynamic, fast-paced environment.

Key Responsibilities
  • Cultivate and maintain enduring relationships with State Gov clients
  • Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
  • Provide regular progress updates to management regarding client accounts.
  • Monitor and report on key performance metrics, including client retention and revenue growth.
  • Maintain a high level of client satisfaction by consistently exceeding expectations.
  • Work collaboratively with internal teams to devise solutions for complex challenges.
  • Address and resolve client issues in a timely and efficient manner.
  • Keep clients informed about new product features, updates, and enhancements relevant to their needs.
  • Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
  • Collaborate closely with clients to formulate customized account strategies.
  • Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
  • Stay informed about industry trends, government regulations, and competitive offerings.
  • Develop an in-depth understanding of Salesforce products and solutions.
  • Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
  • Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.


Qualifications:
  • 10+ years of quota carrying software or technology sales and account management experience; focused on selling to State Government agencies.
  • Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
  • Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
  • A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
  • Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
  • Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  • Must live in territory


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