Willis Towers Watson

NA Sales Operations Analyst

Willis Towers Watson$80K — $85K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong project management and analytical skills
  • Ability to collaborate with leadership and client-facing colleagues
  • High level of business acumen
  • Strategic thinker with a focus on multiple priorities
  • Experienced with CRM systems, particularly Dynamics CRM
  • Proficient in Microsoft Excel (Vlookups, pivot tables) and Powerpoint
  • Team-oriented with an understanding of WTW capabilities

Responsibilities

  • Champion global sales enablement processes
  • Support managed accounts alongside Lead Relationship Managers
  • Analyze data to identify performance drivers and areas of improvement
  • Provide pipeline management and reporting for HWC businesses
  • Collaborate with Centers of Excellence on sales activities
  • Drive adoption and support of Dynamics CRM among users
  • Manage data integrity within internal record systems

Benefits

  • Comprehensive health benefits including medical, dental, and vision
  • Annual paid time off and paid holidays
  • Retirement savings plan and contributory pension plan
  • Wellbeing program including Employee Assistance Program and resources
  • Various leave benefits including parental leave and short-term disability
Full Job Description
Job Description

The Role
  • Champion and project manage the delivery of global sales enablement processes.
  • Provide support to managed accounts by partnering with Lead Relationship Managers.
  • Proactively analyze data to answer key questions for stakeholders, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity. Working closely with project managers to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights through reporting and visualizations to relevant decision-makers
  • Provide support to HWC businesses/markets in effective sales enablement, including providing pipeline management and reporting, managing target lists, tracking sales campaigns, reporting on sales effectiveness, insights & trends.
  • Collaborate effectively with Centers of Excellence to support the execution of sales activities such as contracting, client intake and questionnaires and proposal support, client satisfaction and sales tools and analytics.
  • Drive adoption of Dynamics CRM within HWC, supporting businesses and individual users as required e.g. colleague training / support, sharing of best practices.
  • Manage data integrity within internal systems of record (such as Dynamics CRM) to ensure client leads, team members, segmentation, pipeline and activities are represented accurately
  • Help implement HWC and global Sales Operations initiatives which aim to improve sales productivity within Sales Operations, for sellers and/or businesses including new tools & processes relating to e.g. sales campaigns, Dynamics functionality, lead generation.
  • Collaborate with Sales Operations colleagues to drive growth activities and share best practices


Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Qualifications

The Requirements
  • Ability to collaborate and partner with leadership and client facing colleagues
  • Strong project management and analytical skills with ability to successfully communicate across multiple stakeholder groups
  • Strategic thinker
  • Ability to coordinate and connect multiple growth priorities
  • Ability to partner with multiple COEs and stakeholders
  • High level of business acumen
  • Team-oriented and collaborative
  • Broad understanding of WTW capabilities and expertise
  • Experience in a CRM system is advantageous
  • Competent in Microsoft tools - primarily Excel (Vlookups, pivot tables and advanced formula) and Powerpoint


This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $80,000-$85,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).


Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets

About Willis Towers Watson

Willis Towers Watson is a global insurance and risk management company that provides a range of services to clients in more than 140 countries. The company was formed in 2016 through the merger of Willis Group Holdings and Towers Watson & Co. Willis Towers Watson offers a range of insurance products, including property and casualty insurance, life insurance, and health insurance. The company also provides risk management and consulting services, including actuarial services, investment consulting, and human capital consulting. Willis Towers Watson is known for its expertise in risk management and its ability to help clients navigate complex insurance and regulatory environments.
Learn more about Willis Towers Watson
Size
46,000 employees
Market Cap
$26.2 billion
Industry
Net Income
$996 million
Founded
1828
5 Year Trend
+2.7%
Revenue
$9.3 billion
NASDAQ

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