Municipal & Community Relations Manager

Reports to Director - Municipal Community Business Relations

Reports in office to Rochester, NY

What We Offer:
Competitive benefits and growth opportunities
Generous performance‑based bonuses
12% 401(k) match
Comprehensive health, dental, and vision insurance

Tuition reimbursement
Professional development and clear career advancement pathways

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Job Summary

This position serves as the primary point of contact with municipal officials and community organizations and agencies for an assigned area. Leverages strong relationships with key individuals and groups to meet NYSEG and RG&E metrics related to company initiatives, large projects and emergency preparedness. Resolves complex political issues to the satisfaction of the company and external stakeholders.

Key Responsibilities

• Manage the outreach function with municipal, county and state government officials, government agencies and community organizations by serving as the primary point of contact to establish and maintain excellent relationships with these stakeholders. Outreach includes company issues, projects and initiatives.

• Responsible for direct outreach and coordination with county emergency operations directors and personnel for initiatives required to meet regulatory compliance related to emergency preparedness. Participate in emergency exercises and provide training for assigned storm role. During emergency events manage a Public Liaison Officer team to ensure compliance with the Companies9 emergency response plan and scorecard metrics.

• Serve as the economic development lead for business attraction projects and work collaboratively with relevant business areas to provide comprehensive proposals to secure new business customers and increase revenue. Support the achievement of economic development program objectives by presenting at key local and state level economic development meetings and serving on local economic develop boards to build awareness of the programs.

• Participate in a leadership role in key local business, charitable, civic and economic development organizations representing the company to build a strong company brand in the community.

• Identify and present politically sensitive issues and opportunities to department management that may positively or negatively impact the company. Recommend strategies to resolve issues or leverage opportunities and then deliver appropriate responses to stakeholders.

• Evaluate and recommend non-profit organizations for regional sponsorship, corporate donations and Avangrid Foundation donations. Coordinate with these organizations regarding donations and involvement at sponsored events and recognition ceremonies.

• Promote Avangrid9s volunteer program within the company and externally to community organizations. Lead organization of company sponsored employee volunteer events to support achievement of Avangrid9s volunteer goals.

Required Qualifications

Education & Experience Required:

• Bachelor9s Degree with a minimum of 6 years9 relevant experience is preferred or an Associate9s Degree with 10 years9 relevant experience.

• Relevant experience includes customer service, business to business relationships, operations, public affairs, government affairs or communications.

• Direct interaction with government, business and community leaders

Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational, analytical and interpersonal skills.

• Excellent public speaking skills with the ability to deliver consistent messages to multiple stakeholders.

• Knowledge of the electric and natural gas utility business and the NYSEG/RG&E service areas is preferred.

• Ability to effectively interact with external stakeholders and senior management.
• Ability to manage multiple and often changing priorities, including crisis management.

• Proficient in Microsoft Excel, Word, and Power Point applications.

• Self-motivated and ability to work independently.

• Must have flexibility to travel.

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