eBay

MTS 1, Software Engineer

eBay$172K — $229K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • 5+ years of software engineering experience with production systems.
  • Proficiency in backend languages such as Java, Node.js, TypeScript, and Python.
  • Experience with AI capabilities in production, particularly LLM-based workflows and workflow automation.
  • Familiarity with APIs, service integrations, and production debugging in distributed systems.
  • Strong communication skills for cross-functional collaboration.

Responsibilities

  • Design, build, test, deploy, and support production-ready AI systems for risk engineering.
  • Create end-to-end services combining LLMs, tool use, and structured outputs.
  • Develop scalable backend services and APIs for risk decisioning and automation.
  • Translate operational needs into technical designs and measurable outcomes.
  • Take ownership of functional areas, ensuring readiness and ongoing improvement.
  • Establish quality standards for AI behavior through rigorous evaluations.
  • Enhance reliability, scalability, and security of production systems.

Benefits

  • Work on systems that impact commerce safety at scale.
  • Apply practical AI capabilities to improve customer experiences.
  • Opportunity to influence operational efficiency and business performance.
  • Engage with real-world engineering challenges in an innovative environment.
Full Job Description
AI Native MTS1 Software Engineer, Risk

About the Team

Global Payments and Risk builds products and platforms that enable safer, more trusted commerce experiences. We use data, modern software architectures, and AI-native engineering practices to solve risk challenges at scale across detection, decisioning, automation, and operational workflows. This team operates highly scalable systems with meaningful customer and business impact.

Job Summary

We are seeking a talented Software Engineer to build and operate the platforms and services that enable smarter risk decisions, seamless automation, and resilient workflows at scale. In this hands-on role, you will deliver scalable, reliable, and secure software systems that drive meaningful business impact across Risk Engineering. Engineers in this organization are expected to use modern AI-enabled practices effectively. In this role, that includes applying AI where it can improve product quality, operational efficiency, and engineering productivity. This is a hands-on, applied software engineering role with end-to-end ownership for builders who want to design, ship, and operate real systems in production.

What You Will Do
  • Design, build, test, deploy, and support production-ready AI-enabled systems that solve real customer and business problems in Risk Engineering.
  • Build end-to-end services and workflows that combine LLMs, retrieval, tool use, structured outputs, deterministic logic, and human review where appropriate.
  • Develop scalable backend services, APIs, and integrations that support risk decisioning, investigation, and automation use cases.
  • Translate business and operational needs into clear technical designs, delivery plans, and measurable outcomes.
  • Own a functional area end to end, including implementation, launch readiness, observability, monitoring, and continuous improvement.
  • Define and maintain quality bars for AI behavior through task-level evaluations, offline and online metrics, regression detection, and release criteria.
  • Improve reliability, scalability, latency, security, and cost efficiency of AI-enabled systems in production.
  • Drive operational readiness through fallback strategies, rollback paths, incident handling, and runbooks.
  • Partner with engineering, product, data science, analytics, and operations teams to deliver robust, well-governed solutions.
  • Contribute high-quality code, design documents, and test plans, and raise engineering standards through thoughtful reviews and documentation.

Minimum Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • 5+ years of software engineering experience building and operating production systems.
  • Strong proficiency in the backend languages such as Java, Nodejs, TypeScript and Python.
  • Experience building and shipping backend services or product features, including design, implementation, testing, launch, and production support.
  • Experience building with modern AI capabilities in production or at meaningful scale, such as LLM-based workflows, tool calling, retrieval, structured outputs, workflow automation, or knowledge-grounded product experiences.
  • Experience designing reliable AI-powered workflows, including prompt or context design, output validation, fallback behavior, and iterative quality improvement.
  • Strong understanding of APIs, service integrations, data flows, logging, monitoring, and production debugging; familiarity with distributed systems concepts.
  • Demonstrated ability to make sound engineering trade-offs across reliability, latency, scalability, cost, and developer velocity.
  • Strong written and verbal communication skills, with the ability to work effectively across engineering, product, design, and other cross-functional partners.

Preferred Qualifications
  • Experience building or contributing to agentic or tool-using workflows with clear guardrails and bounded autonomy.
  • Experience working with evaluation workflows for AI outputs, including automated graders, benchmark tasks, error analysis, or human-in-the-loop review.
  • Familiarity with search, retrieval, ranking, embeddings, or other knowledge-grounded AI patterns.
  • Familiarity with secure execution practices, scoped credentials, auditability, and safe handling of AI-driven actions.
  • Experience using AI to improve engineering workflows, including development, testing, debugging, or operational tooling.
  • Experience instrumenting and improving systems through monitoring, experimentation, and iterative analysis of failures or regressions.
  • Experience in fraud, trust, payments, risk, or other decisioning-heavy domains is a plus.
  • Demonstrated ability to collaborate effectively on small technical initiatives; mentoring experience is a plus.

Why Join Us

You will work on high-impact systems that help make commerce safer at scale, while building practical AI-enabled capabilities that improve customer experience, operational efficiency, and business performance. This role is ideal for an engineer who wants to apply GenAI in production with strong engineering rigor, clear quality bars, and real-world impact.

Additional Details

The base pay range for this position is expected in the range below:
$172,000 - $229,600

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

About eBay

As a leader in automotive ecommerce, eBay Motors brings you millions of potential customers. Our new simplified listing plans give you unmatched levels of customization and control. So whether you're listing twenty cars a month or an entire lot, you know you're getting the value that you deserve.

eBay Careers

Joining eBay’s dynamic team offers more than just job opportunities; it’s a chance to be part of a global marketplace that values innovation, leadership, and diversity. As a leader in online retail, eBay provides a platform where ambitions flourish and career growth is fostered through comprehensive diversity training and professional development. Work You’ll Do At eBay, we empower you to drive your career path forward with a range of employment options, from internships to full-time positions. Our culture thrives on innovation and the pursuit of excellence in the digital commerce landscape. By joining our team, you’ll collaborate with skilled professionals who are adept at blending technology and creativity to achieve high-impact results. Explore eBay’s Diverse Opportunities Whether you’re starting out with an internship or seeking a leadership role, eBay’s global presence offers vast opportunities for professional growth and networking. Our commitment to diversity and inclusive culture allows every team member to feel valued and motivated. Innovate and Lead At eBay, every position contributes to our mission of creating a more connected and seamless e-commerce experience. We encourage our team to lead projects that challenge the status quo and promote innovation. With eBay, you’re not just filling a role; you’re part of a pioneering company that’s continually reshaping the world of online retail. Benefits and Growth eBay is dedicated to the well-being and development of our employees. We offer competitive benefits, leadership training, and opportunities for career advancement. Investing in our team’s growth is paramount, as they are the driving force behind our success. Join Our Team Ready to take the next step in your career? Explore the job opportunities at eBay where your skills and creativity can shine. We are hiring individuals who are passionate, curious, and eager to drive change in the e-commerce industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights available through our eBay Careers Blog. Personalize your experience by subscribing to job alert emails that match your career interests and skills. Apply Now Start your journey with eBay today. Search open positions that align with your professional aspirations and submit your resume. Our interview process is designed to understand your capabilities and potential to grow with us. Join eBay and be part of a team that’s committed to creating impactful change in the marketplace. Discover the opportunities waiting for you at eBay – a place where your career can thrive in an environment of innovation and leadership.
Learn more about eBay
Size
10,800 employees
Market Cap
$21.7 billion
Industry
Net Income
$5.6 billion
Founded
1995
5 Year Trend
+2.3%
Revenue
$10.7 billion
NASDAQ

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