Echo Global Logistics

MT Operations Manager

Echo Global Logistics • $73K — $107K *
Chicago, IL 60629Hybrid
Transportation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 3-5 years in the logistics industry
  • Experience leading a team of logistics specialists
  • Strong analytical and problem-solving skills
  • Ability to act as a trusted advisor for clients
  • Demonstrated track record of process improvement

Responsibilities

  • Strategically plan and manage logistics and customer service for Enterprise clients
  • Build and maintain relationships with clients through advocacy and proactive issue management
  • Lead continuous improvement initiatives with clients
  • Monitor and report on key performance indicators and team productivity
  • Conduct market research to inform clients about industry trends

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Disability and life insurance coverage
  • 401K retirement plan
  • Incentive packages
  • Opportunities for advancement and growth
  • Volunteer opportunities
  • Hybrid work schedule
Full Job Description
Operations:
  • Strategically plan and manage logistics, transportation, and customer service for Enterprise clients.
  • Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management.
  • Lead continuous improvement initiatives with clients.
  • Monitor, improve and report upon key performance indicators including financial performance of accounts and team productivity.
  • Conduct market research to proactively communicate industry trends that will impact a client's business.

Management:
  • Identify and develop talent through coaching, mentoring and performance management
  • Provide operational excellence by training, developing, and managing your team on a daily basis.
  • Coach team members to grow and succeed in their roles.


The Operations Manager position is well-suited for you if you are:
  • A Planner: Communicating with client on higher level goals/initiatives to help service their business needs.
  • A Problem Solver: Creatively problem solve day to day.
  • A Motivator: Being able to celebrate big wins for team/clients when it comes to operations.


Qualified candidates will have:
  • Bachelor's degree or similar work experience
  • 3-5 years' experience in the logistics industry
  • Experience leading a team of logistics specialists
  • Excellent analytical, problem solving and organizational skills
  • The ability to become trusted advisor of the client
  • A proven track record of continuous process improvement for clients


What we Offer:
  • Competitive compensation package
  • Medical, Dental, Vision, Disability, Life Insurance, and 401K
  • Various incentive packages
  • Advancement and growth potential
  • Volunteer opportunities
  • Hybrid work schedule


Work environment/physical demands summary:

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

Compensation
$73,987.00-107,576.00 per year

About Echo Global Logistics

Echo Global Logistics is a leading provider of technology-enabled transportation and supply chain management services. The company offers a wide range of services, including truckload, less-than-truckload, intermodal, and expedited shipping, as well as managed transportation, supply chain analytics, and freight audit and payment services. Echo's clients include shippers of all sizes, from small businesses to Fortune 100 companies, across a variety of industries. The company's proprietary technology platform, EchoShip, provides real-time visibility and control over shipments, helping clients optimize their supply chains and reduce costs. Echo has been recognized for its innovative technology and customer service, and has received numerous awards and accolades.
Learn more about Echo Global Logistics
Size
9 employees
Market Cap
$1.2 billion
Industry
Transportation
Net Income
$15.8 million
Founded
2015
5 Year Trend
+10.7%
Revenue
$2.5 billion
NASDAQ
ECHO
* Ladders Estimates

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