Tata Consultancy Services

MS Dynamics Application Development, Lead

Tata Consultancy Services$125K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in CRM technology, particularly with Sales and Services Modules.
  • In-depth knowledge of CRM data models and Microsoft Dataverse.
  • Proficiency in Power Platform tools, including Power Automate and creating workflows.
  • Experience in designing and developing custom plugins and JavaScript for CRM solutions.
  • Hands-on experience with data migration processes using tools like Data Factory and Synapse.
  • Strong background in troubleshooting and resolving application development issues.
  • Certifications in D365 (notably PL 600/200 or AB 100) and knowledge of Azure components (AZ 900 preferred).

Responsibilities

  • Work within an agile delivery model and effectively manage stakeholder relationships.
  • Engage with client stakeholders to create architectural designs for CRM solutions.
  • Provide timely solutions for CRM requirements under tight deadlines.
  • Conduct workshops to outline CRM solution approaches for stakeholders.
  • Develop comprehensive high-level technical designs for CRM implementations.
  • Oversee management and deployment of various CRM environments, including testing and production.
  • Support deployment of CRM solutions, ensuring alignment with requirements.],
  • benefits=[]} The job listing presents a unique opportunity for candidates specializing in CRM technologies, particularly within the Microsoft ecosystem. The focus on both technical skills and stakeholder engagement makes this role essential for individuals who thrive in dynamic environments where client interaction is key. Here are some insightful considerations for job seekers evaluating this position: 1. **Hybrid Skill Set**: This role requires a blend of technical acumen (Power Platform, Dataverse, etc.) and interpersonal skills, which is crucial in CRM roles. Candidates who possess both skill sets will find themselves at a distinct advantage. 2. **Wide Exposure to Tools**: Mention of contemporary tools like Azure, Synapse, and Copilot underscores the organization's commitment to leveraging cutting-edge technology. Candidates with versatile backgrounds in these tools will stand to benefit from both professional growth and the opportunity to work on impactful projects. 3. **Agile Environment**: The mention of agile delivery indicates a modern working culture that values adaptability. This will appeal to job seekers who thrive in iterative processes and collaborative team settings, where inputs are continuously refined based on stakeholder feedback. 4. **Stakeholder Management**: Strong emphasis on stakeholder management fosters an environment where candidates can leverage their communication skills. This adds value to individuals who enjoy driving initiatives based on client collaborations and insights. 5. **Professional Development**: The requirements for specific certifications suggest that the company values ongoing education, which is advantageous for professionals eager to continue their learning journey. The listing implies a culture that supports growth through certification and knowledge of new technologies. Overall, this job offers a compelling blend of technical demands and client interaction opportunities, setting it apart in the competitive landscape of CRM roles.
Full Job Description
Must Have Technical/Functional Skills
• CRM Functional understanding in various domains. Well experienced in Sales and Services Module. Knows Dataverse entity model well.
• Deep expertise around CRM tech areas like Dataverse, Power Platform tools like power automate/apps

o Power Automate and Connector Previous experience on Workflow tools esp. Power Automate

o Ability to design & develop plugins, JS, power automate

o Ability to data model in CRM based on requirements

o Power Automate and Connector Previous experience on Workflow tools esp. Power Automate

o Create Design documentation
• Should have worked on Solution that involve integrations using various patterns
• Should have worked on or designed Data Migration to & from CRM in large setup using approved tools like Data Factory/Synapse or Fabric
• Worked in Solution deployments, ALM and CRM Solutions
• Troubleshooting & solution achiever for the application development issues with team collaboration
• Worked on Reports OOB, Dashboard and Power BI
• Worked or knowledge on data platform linked to CRM like Fabric or Synapse
• Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio
• Worked in Microsoft Dynamics CRM preferably Online. Involved in various project activities like

o Requirement Gathering o Solution Design Focused on Data /Integrations design
• Good Communication
• D365 Certification - PL 600/200 or AB 100 • Knowledge about Azure Components and AZ 900 certification is preferred.

Roles & Responsibilities
• Able to work in agile delivery model & stakeholder management.
• Create design by interacting with client stakeholders.
• Able to provide solutions to the CRM requirements in tight time schedule
• Conduct CRM solution approach workshops to the stakeholders
• Create High Level Technical design
• Manage CRM environments for testing, UAT and production.

Deployment Support of the CRM solution

Salary Range: $125,000 - $130,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry

Similar Jobs

More Jobs at Tata Consultancy Services

More Enterprise Technology Jobs

Find similar MS Dynamics Application Development, Lead jobs: