TITLE: MRO Manager
POSITION CLASSIFICATION: Exempt
DEPARTMENT: Maintenance
POSITION REPORTS TO: Maintenance Manager
REVISION DATE: 3/12/2025
SUMMARY: The MRO Manager is responsible for managing the MRO team, ensuring the availability of spare parts by managing inventory and maintaining accuracy of inventory, optimizing maintenance processes pertaining to inventory, and ensuring the Maintenance team can improve equipment reliability and performance by maintaining proper inventory levels and ordering requested parts. This role assists the Maintenance Manager with tracking component costs for improvement, corrective, preventive, and predictive maintenance activities for equipment and the facility.
EXPERIENCE:- Minimum of five (5) years of experience working in Inventory Management, preferably for Maintenance, in a manufacturing environment, preferably food and beverage
- Must have demonstrated experience successfully developing and delivering training for new and existing employees.
- Demonstrates the ability to motivate and manage a team of hourly employees.
- Strong familiarity with manufacturing environment, equipment, and facilities.
- Possesses working knowledge of inventory control practices.
- Demonstrated ability to work independently while collaborating with internal departments and outside vendors.
- Computer skills related to spreadsheets, word processing, CMMS systems, inventory systems, and data analysis tools
- Shows strong attention to details and is highly organized.
- Requires ability to communicate in English fluently - reading, writing, and verbally.
- Must have excellent listening and interpersonal skills.
- Experience with NetSuite or other Oracle-based ERP systems preferred.
EDUCATION:- S. or B. A. in Engineering or Supply Chain Management or related degree, or related work experience
JOB RESPONSIBILITIES:- Manage spare parts inventory to ensure the availability of necessary spare parts for all equipment and the facility. This includes Maintenance and Refrigeration departments.
- Identify and implement cost-effective solutions to improve uptime, reduce maintenance costs, and extend equipment life.
- Create and enforce policies and procedures to guide maintenance inventory activities and to improve inventory accuracy and availability.
- Provide support for emergency maintenance activities and act as an escalation point for vendor support issues.
- Manage vendor relationships. Creating strong partnerships with parts and service suppliers.
- Track KPI's such as maintenance and third-party expenses, inventory value, outstanding purchase orders, number of stock-outs, inventory accuracy.
- Provide training and guidance to the MRO team, Maintenance team, and Refrigeration team to enhance skills and performance related to parts usage and tracking.
- Ensure compliance with federal, state, and company policies, procedures, and regulations, including safety and environmental standards.
- Support the business during regulatory and customer audits by assuring inventory storage areas are always ready.
- Perform other duties as required by management.
