Mr. Rooter Plumbing Field Manager

Mr. Rooter • $100K — $110K *

Blacklick, OH 43004In-Person

Technical Services

5 - 7 years of experience

Yesterday

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Job Overview by Ladders

Qualifications

5+ years as a skilled trade laborer (Plumbing, Electrical, or Water Restoration)
5+ years in a lead or supervisory/managerial role
Strong proficiency in ServiceTitan software
Excellent leadership, organization, and customer service skills
Valid Driver's License with a clean driving record

Responsibilities

Hire, train, coach, and conduct performance reviews with field technicians
Oversee job scheduling, technician assignments, and equipment delivery
Visit job sites to evaluate work and enforce quality standards
Ensure customer satisfaction by aligning operations with best practices
Coordinate vehicle maintenance and enforce inventory appointments
Partner with managers and dispatch to streamline workflows

Benefits

Medical, Dental, and Vision insurance options starting day one
Life Insurance coverage from day one
401(k) with up to 4% company match
Paid Time Off (PTO) and Paid Holidays
Company truck and uniforms provided

Full Job Description

Location: Columbus, OH

Job Type: Full-time

Pay: $100,000 - $110,000 per year (DOE)
Job Summary

Mr. Rooter Plumbing is seeking a results-driven Field Manager in Columbus, OH. You will lead, coach, and evaluate our field technicians, supervise job site operations, and drive operational excellence in partnership with Trades Holding Company and Neighborly.

Key Responsibilities

Team Leadership: Hire, train, coach, and conduct 1-on-1 performance reviews with field technicians.
Field Operations: Oversee job scheduling, technician assignments, and equipment/supply delivery.
Quality & Performance: Visit job sites to evaluate work, enforce standards, and analyze performance reports.
Customer Focus: Ensure high customer satisfaction aligning with Trades and Neighborly best practices.
Fleet & Logistics: Coordinate vehicle maintenance/repairs and enforce scheduled van inventory appointments.
Collaboration: Partner with Business Unit Managers and Dispatch to streamline field workflows.

Qualifications

5+ years as a skilled trade laborer (Plumbing, Electrical, or Water Restoration).
5+ years in a lead or supervisory/managerial role.
Strong proficiency in ServiceTitan software.
Excellent leadership, organization, and customer service skills.
Valid Driver's License with a clean driving record.

Benefits & Compensation

Base Pay: $100,000 - $110,000/year (DOE)
Health & Wellness: Medical, Dental, and Vision insurance options + Life Insurance starts day one!
Retirement: 401(k) with up to 4% company match
Perks: Paid Time Off (PTO), Paid Holidays, company truck, and uniforms

#INDTH

About Mr. Rooter

Mr. Rooter Careers

There has never been a more opportune time to join the dynamic team at Mr. Rooter—the leader in providing superior plumbing services across the nation.

Work You’ll Do

Join Mr. Rooter’s industry-leading team to assist in transforming the plumbing services sector through dedication, professionalism, and customer satisfaction. At the core of Mr. Rooter, innovation thrives, guided by leadership committed to fostering a culture of growth and learning. Lead in a unique role within the marketplace, where skills in technology, industry expertise, and service excellence converge to deliver unparalleled customer experiences. Engage with a nationwide team of business and service professionals to help clients navigate through their plumbing needs with cutting-edge solutions. Collaborate with the largest group of plumbing and drain service experts in the country, enhancing Mr. Rooter's reputation as a leader in the industry.

Introducing the Mr. Rooter Professional Development Program

The program is designed to cultivate a market-leading team, enabling members to master their career paths within the plumbing industry through continuous professional development and diversity training.

Do Innovative Work

Be part of a team where innovation is at the heart of everything they do—pushing the boundaries of what is possible in plumbing and customer service.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional service through a depth and breadth of knowledge and innovation that is second to none in the plumbing industry.

Be Part of a Great Team

Work with a wide range of plumbing technologies and harness the capabilities, national scale, and knowledge base of a unified team.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore Job Opportunities

Mr. Rooter offers a variety of job opportunities, from entry-level positions to skilled professional roles, each providing a pathway to personal and professional growth.

The Mr. Rooter Commitment to Excellence

With a commitment to high standards and continuous improvement, Mr. Rooter ensures that all team members have the resources to succeed in a supportive and inclusive environment.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Mr. Rooter looks for passionate, curious, creative, and solution-driven team players. SEARCH MR. ROOTER JOBS

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Learn more about Mr. Rooter

Size

101 employees

Industry