Mortgage Sales Manager

Mutual of Omaha Mortgage

$90K — $300K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years of reverse mortgage team management experience in a call center.
  • Consideration for managers from general mortgage backgrounds without reverse specific experience.
  • At least 2 years as a loan officer in a reverse mortgage call center environment may qualify.
  • Strong written and verbal communication skills essential.

Responsibilities

  • Conduct daily and weekly training sessions and call reviews.
  • Screen and interview new team members for hiring.
  • Manage lead conversions and staff performance metrics.
  • Oversee the pipeline of loans for timely closures.
  • Coach and motivate team members to achieve goals.
  • Support upper management in expanding the HECM department.

Benefits

  • Accrual of vacation hours with maximum limits based on tenure.
  • 40 hours of paid sick leave after 90 days of employment.
  • Nine paid holidays plus one additional cultural celebration day.
  • Choice of multiple PPO medical plans, including HDHP options.
  • Comprehensive dental and vision coverage.
  • Company paid life insurance policy.
  • 401K with generous employer matching contributions.
  • Optional benefits such as life insurance, FSA, and pet insurance.
  • Free legal services provided to employees.
  • Employee loan program available to assist staff financially.
  • 100% remote work flexibility offered.
Full Job Description
The Work:

At Mutual of Omaha Reverse Mortgage, Sales Manager/Team Leader is responsible for managing 8-12 reverse mortgage Loan Officers backed by an unstoppable marketing machine with LEADS, LEADS, LEADS. The Sales Manager will assist the team to hit their Daily/Weekly/Monthly metrics as provided by Mutual of Omaha Mortgage.

Job Duties:
  • Daily/weekly trainings and call reviews
  • Screening, Interviewing and Hiring team members
  • Managing lead conversions and metrics
  • Managing a pipeline of loans and ensuring they close in a timely manner
  • Coaching and motivating the team
  • Assisting upper management in growing the HECM department

Qualifications:
  • The ideal candidates will have at least 2 years of reverse mortgage experience managing a team of reverse mortgage LO's in a call center environment
  • Would consider a manager that has managed in the mortgage space for inside call centers and does not have reverse mortgage experience but does have mortgage experience
  • Would consider a loan officer with at least 2 years of reverse mortgage experience in a call center environment
  • Exceptional written and verbal communication skills


Base pay is roughly 90K + Bonus. Can be up to 200K - 300K+ with bonus opportunity.

We offer an extensive compensation package. Benefits include:
  • Vacation - Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
  • Paid Sick Time - 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
  • 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
  • Multiple PPO Medical Plans, as well as HDHP eligible plan.
  • Dental Coverage
  • Vision Coverage
  • Company Paid Life Insurance
  • 401K with a generous employer match
  • Additional Benefits including - Optional Life, FSA, Pet Insurance etc.
  • Free Legal Services
  • Employee Loan Program
  • 100% Remote

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