Mortgage Senior Product Implementation Analyst serves as a project manager to drive new or existing product and credit lending guidelines through a specific process for a successful outcome that supports corporate objectives and protects against risk. Interacts with various departments and lines of business (LOB) within Truist Bank to determine impact of change and how change will affect internal ops and production. Serves as an on-call email resource to internal and external clients for in-depth questions/problem resolution assistance related to product and credit lending guidelines. Must be well informed on a variety of mortgage topics ranging from loan products, origination processes, forms and documents, legal/compliance issues, closing, post-closing and servicing. Essential Duties and Responsibilities Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  Project management including but not limited to research/analysis of initiatives and presenting weekly updates on initiatives to multiple business units within Mortgage. Participation with various committees and departments for purpose of determining impact and best practices. Implement publications that support mortgage production for all LOBs. Actively engages with AI capabilities to maximize department efficiencies. Coordinate/facilitate on product/lending guidelines. Responsible for ensuring all product materials are archived in the appropriate record folders in keeping with legal record retention requirements. Email support. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree or equivalent education, training and work-related experience.Expert knowledge of the business unit and related industry Experience on project teams Experience managing a segment of the project work Demonstrated ability to achieve desired results Strong problem-solving and partnership skills Professional communication, persuasion, and negotiation skills Preferred Qualifications: 7+ years of experience in financial services industry Advanced Workfront experience Other Job Requirements / Working Conditions Sitting/Standing/Walking/Bending/Lifting þ      Sitting (if checked, indicate frequency)                            Constantly (More than 50% of the time) þ       Standing (if checked, indicate frequency)                            Occasionally (Less than 25% of the time) ☐      Walking (if checked, indicate frequency) Choose an item.     ☐      Bending (if checked, indicate frequency) Choose an item. ☐      Lifting (if checked, indicate pounds)                             Choose an item. þVisual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. þ   Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. þ   Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. þ   Travel (Must select one) Minimal and up to 10% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.