Mortgage Loan Officer

Mission Loans, LLC

$120K — $200K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active MLO license with authorization in four or more states.
  • Minimum 3 years as a Direct-to-Consumer (DTC) loan Originator.
  • 3+ years experience in a call center environment.
  • Expertise in mortgage products including Conventional, FHA, VA, and more.
  • Proficiency in CRM and Loan Origination Systems such as Byte or Salesforce.
  • Bilingual in Spanish is a plus.

Responsibilities

  • Provide exceptional customer service and build trust throughout the loan process.
  • Engage clients through inbound and outbound calls using company leads.
  • Analyze financial situations to create tailored loan offers for customers.
  • Input borrower information accurately and maintain up-to-date records.
  • Collect and review qualification documents for accurate loan submissions.
  • Proactively communicate with borrowers, addressing concerns throughout the process.
  • Collaborate with internal teams to resolve qualification issues effectively.
  • Meet performance goals while ensuring compliance with lending regulations.

Benefits

  • Robust lead generation with senior officers handling inbound calls.
  • Fast loan processing with on-site processors and underwriters.
  • Competitive compensation structure with high earning potential.
  • Supportive team environment focused on growth and success.
  • Corporate backing from Americor providing stability and a people-first approach.
Full Job Description
Mission Loans is looking for Mortgage Loan Officers to join our Irvine Office! As a Mortgage Loan Officer, you'll play a key role in helping clients navigate their financial journey by assessing their needs, recommending the best loan products, and ensuring a seamless mortgage process. If you're a motivated professional who thrives in a fast-paced environment and loves helping customers achieve their homeownership goals, we want to hear from you.

What You'll Do:
  • Provide an exceptional customer experience by building trust and guiding clients through the loan process.
  • Engage with clients through inbound and outbound calls using company-provided leads and marketing resources.
  • Analyze financial situations to structure tailored loan offers that best fit customer needs.
  • Accurately input borrower information into the system, maintaining up-to-date records throughout the loan process.
  • Collect and review qualification documents to ensure complete and accurate loan submissions.
  • Communicate proactively with borrowers, addressing concerns and keeping them informed from application to closing.
  • Collaborate with internal teams- including processors and customer relationship managers-to resolve any qualification issues.
  • Meet and exceed performance goals, ensuring compliance with lending regulations and maintaining loan quality.

What We're Looking For:
  • A customer-first mindset, dedicated to delivering an outstanding experience.
  • Strong phone communication skills with the ability to build rapport quickly.
  • Self-motivated and results-driven, thriving in a fast-paced environment.
  • Excellent verbal and written communication skills with attention to detail.
  • Problem-solving and critical thinking skills to navigate loan structuring challenges.
  • Ability to multitask and prioritize in a high-volume setting.
  • Flexibility to work up to 50 hours per week, including occasional weekends.

What You'll Need:
  • Must possess an active MLO license with current authorization to operate in four or more states.
  • Minimum of 3 years of consecutive experience as a Direct-to-Consumer (DTC) loan Originator.
  • 3+ Years in a call center environment.
  • Expertise in mortgage products, including Conventional, FHA, VA, Refinance, JUMBO, Non-QM, HELOCs, and Seconds.
  • Proficiency in CRM and Loan Origination Systems (LOS), such as Byte, Salesforce, or Encompass to manage customer relationships.
  • Bilingual in Spanish is a plus.

Why Join Mission Loans?
  • Robust lead generation, Sr. loan officers primarily handle inbound calls.
  • Fast loan processing-on-site processors and underwriters ensure quick closings.
  • Competitive compensation structure with lucrative earning potential.
  • Supportive and growth-oriented team environment where leadership invests in your success.
  • Backed by Americor-stability and corporate support with a people-first approach.

Compensation: Average performers earn between $120,000 and $200,000+ annually.

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