Mortgage Closing Manager

Sunflower Bank, N.A.

$90K — $100K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in mortgage closure or related field.
  • Knowledge of FHA, VA, and Conventional Loan Programs, as well as RESPA.
  • Exceptional interpersonal and communication skills, both verbal and written.
  • Strong leadership qualities with a collaborative mindset.
  • Ability to multitask and manage multiple deadlines effectively.
  • Proficient in Microsoft Office Suite.

Responsibilities

  • Manage daily activities and workload of the Closing Department.
  • Ensure seamless loan closings without delays, maintaining high service quality.
  • Maintain Service Level Agreements (SLAs) for communication and partnerships.
  • Ensure accurate and timely delivery of Closing Disclosures (CDs).
  • Address closing and funding inquiries from colleagues and third parties.
  • Communicate updates on policies and procedures to the closing team.
  • Produce and verify closing documents for accuracy and compliance.

Benefits

  • 401(k) Plan with 6% match
  • Health, Dental, and Vision Insurance
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Fitness Reimbursement
  • Generous Paid Time Off
  • Volunteer Leave
  • Paid Holidays
  • Various associate perks and incentives.
Full Job Description
Job Type

Full-time

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Mortgage Closing Manager at our Dallas, TX location.

The salary range for this position is $90,000 to $100,000 depending on knowledge, skills, abilities, experience, and location.

Description:

The Mortgage Closing Manager manages and leads a team of Mortgage Closers who ensure that the closing function t is an efficient, accurate and supportive part of the overall loan process necessary to assist Guardian Mortgage customers with a smooth, timely and compliant closing for their homes.

The individual should have a sincere desire to collaborate with colleagues and mortgage origination teams in an environment of mutual respect and high performance. Candidates should be resourceful, have a good sense of humor, low ego, a growth mind set, desire support a successful department and the confidence to communicate directly with Mortgage Operations Leaders, Loan Officers and Sales Leadership when needed.

Responsibilities:
  • Manage daily activities and workload of the Closing Department, which includes post closers and closing assistants.
  • Ensure all loans get to closing table without delay and provide highest quality of service to all customers, both internal and external.
  • Maintain agreed upon Service Level Agreements (SLAs) and other commitment to communication and loan stakeholder partnership for closing team and department.
  • Ensure accurate Closing Disclosures (CDs) are provided to applicants, title contacts and internal colleagues
  • Address any necessary closing and funding questions, processes and procedures requested from colleagues and third parties (including title service providers).
  • Communicate changes in company policies, procedures and commitments as
  • Produce, collect and organize closing documents for each closing file. Review each closing file to verify documents are present, accurate, properly calculated, compliant and sufficiently complete for closing.
  • Ensure closing conditions are met.
  • Collaboration with Post Closing department to review and clear any closing and funding related investor conditions to ensure timely investor purchase and loan delivery.
  • Work with other divisions, executives and business partners (e.g, title company, etc.) to schedule loan closings in a timely, accurate and compliant manner. Inform Mortgage Loan Originators of any funding conditions expected prior to funding.
  • Use a variety of computer programs and applications for document productions, organization, research, communications and other assorted tasks.
  • Meet deadlines for closing, verification, expiring locks, etc.
  • Meet rules, obligations, and timelines to comply with company policy, contracts, investor guidelines, lending programs, and state and federal law and regulations.


Education / Experience Preferred:
  • Must possess knowledge of FHA, VA and Conventional Loan Programs as well as RESPA.
  • Must possess excellent interpersonal, verbal and written communication skills.
  • Must possess professional and leadership qualities.
  • Must possess ability to multi-task.
  • Must possess ability to maintain confidentiality.
  • Must be proficient in Microsoft Office Suite.


Pay is dependent on knowledge, skills, abilities, experience, and location.

Working Conditions

The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Sunflower Bank Benefits

People choose to "bank" with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.

Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:

  • Rooted in Strength
  • Propelled by Growth
  • Individuals in a Great Whole
  • Creating Possibility
  • Community Focused


Associates enjoy outstanding benefits, including:
  • 401(k) Plan with 6% Match
  • Health/Dental/Vision Insurance
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Fitness Reimbursement
  • Paid Time Off
  • Volunteer Leave
  • Paid Holidays
  • Plus many more associate perks & incentives!


If you qualify, apply online at www.sunflowerbank.com/careers.

You've never worked anyplace like Sunflower Bank!

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