Monitoring & Observability LeadJob number: 886This is a remote position.The
Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.
Primary Responsibilities:As a Monitoring & Observability Lead, you will lead the monitoring, alerting, and observability practice for a large federal enterprise cloud platform that operates around the clock. Working with leadership, you will help shape the technical direction of platform operations and ensure issues are detected and resolved quickly. Primary expectations of a Monitoring & Observability Lead include:
- Leading the platform's monitoring and observability strategy across metrics, logging, tracing, and alerting
- Establishing and maintaining service level objectives (SLOs), dashboards, and alerting standards
- Leading around-the-clock operational monitoring and coordinating incident detection, triage, and escalation
- Driving continuous improvement of mean time to detection and mean time to recovery
- Mentoring engineers and setting standards for operational excellence
- Implementing observability tooling and automation as infrastructure as code (Terraform)
- Partnering with reliability, platform, and security teams to close monitoring gaps
- Working with government partners to meet security, SLA, and performance requirements
- Participating in technical depth interviews with new candidates
- Responsible for hiring, performance management, timecard reviews, PTO management and team development
Basic Qualifications:- Bachelor's and 9+ years of experience; relevant experience may be substituted for education
- Demonstrated experience leading monitoring/observability or operations for production systems
- Hands-on experience with observability tooling (metrics, logging, alerting) and incident management
- Familiarity with cloud infrastructure (AWS) and Kubernetes (Amazon EKS)
- Must be able to obtain and maintain a U.S. Public Trust / suitability determination
Preferred Qualifications:- Prior experience with the Department of Veterans Affairs
- Experience with SLO-based reliability and on-call program leadership
- Relevant certifications (e.g., AWS, observability platform certifications)
To learn more about working at Ad Hoc, please visit:https://adhocteam.us/join
Benefits:- Company-subsidized health, dental, and vision insurance
- Flexible PTO
- 401K with employer match
- Paid parental leave after one year of service
- Employee Assistance Program
In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $140,000-$155,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.
job reference:
https://adhoc.team/
