Momentum Senior Business Analyst

CGI

$62K — $153K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience supporting Momentum ERP software
  • Experience in direct client interactions and meeting facilitation
  • Proficiency in client communication via email, Teams, and phone
  • Familiarity with software testing processes
  • Skills in issue resolution and critical/analytical thinking
  • Ability to perform functional and data analysis
  • Experience in teamwork and collaboration

Responsibilities

  • Provide quality client support by addressing inquiries and documenting resolutions
  • Develop an understanding of client's industry and business objectives
  • Gather business, functional, and technical requirements through collaborative sessions
  • Conduct business process analysis to map current processes to desired future states
  • Support software testing for system upgrades
  • Create and update system designs and training documentation
  • Proactively identify and propose solutions to problems, ensuring effective implementation

Benefits

  • Competitive compensation
  • Comprehensive insurance options
  • 401(k) matching contributions and share purchase plan
  • Paid time off for vacation, holidays, and sick days
  • Paid parental leave
  • Opportunities for learning and tuition assistance
  • Wellness and well-being programs
Full Job Description
Find similar career opportunities

Momentum Senior Business Analyst

Category: Business Analysis (functional and technical)

Main location: United States, Virginia, Fairfax

Position ID:J0926-0467

Employment Type: Full Time

Position Description:

Do you have a proven interest in information technology and a passion for learning? Are you a go to problem solver that is motivated to make an impact by crafting business efficiencies for clients? If so, joining CGI as a Momentum Senior ERP Business Analyst could be the ideal opportunity for you. CGI is actively seeking a business analyst motivated to grow their career in supporting Momentum proprietary software at a large federal agency.
Candidate will join a dynamic and growing team providing Software Upgrade and Operations and Maintenance (O&M) services to the client. Specific functions will include, but are not limited to, supporting client software updates, supporting delivery operations, developing client relationships, and working with team members with a diverse set of experience levels and skillsets. Potential multiple growth paths including senior subject matter expert and future team lead/project management opportunities.
This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable.

Your future duties and responsibilities:

Provide quality client support by answering questions, identifying possible solutions to issues, documenting resolutions, and communicating guidance to end users
Develop your knowledge of our client's industry, organization, and business objectives. Understanding the business needs of our client, troubleshoot challenging solutions that include software issues, data issues, maintenance, and system configuration
Gather requirements (business, functional, and technical) using collaborative, face to face working sessions with the customers, stakeholders, and the development team
Perform business process analysis by reviewing current to be processes and mapping them to future state ("to be") processes
Support software testing for system upgrade implementations
Develop and update system designs and training documentation
Proactively bring issues and problems to the attention of the team; generating, proposing, and implementing innovative solutions to solve them.
Ensure the end to end solution is proven to deliver the required business results. Drive adoption of the designed processes and solution use with stakeholders.

Required qualifications to be successful in this role:

3+ years of experience supporting Momentum ERP
Experience working directly with clients and ability to lead meetings
Proficiency in regular client engagement via email, Microsoft Teams, and phone conversations
Software Testing experience
Issue resolution experience
Action Oriented
Critical/Analytical Thinking
Functional/Data Analysis
Teamwork Experience
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 $153,300.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs
#CGIFederalJob
#LI DD1

Skills:
  • Business Analysis
  • Client management
  • Communication
  • Detail-oriented
  • Momentum Overall


Similar Jobs

More Jobs at CGI

More Technical Services Jobs

Find similar Momentum Senior Business Analyst jobs: