Modern Workplace Specialist

MSP Corp.

$80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in modern workplace technologies
  • Strong proficiency in Microsoft 365 tools
  • Background in technical business analysis or change management
  • Experience with enterprise content management and intranets
  • Proven ability to gather requirements and document use cases
  • Skilled at developing user stories and wireframes
  • Familiarity with low-code technologies like Power Automate and Copilot Studio

Responsibilities

  • Gather requirements from client stakeholders and document essential use cases
  • Recommend Microsoft technology solutions for various business challenges
  • Develop modern workplace solutions on platforms like SharePoint and Teams
  • Create low-code agents using Copilot Studio and Power Automate
  • Translate business needs into functional specifications and user stories
  • Develop training resources to facilitate product adoption and change management
  • Build strong relationships with clients and internal teams for effective product delivery

Benefits

  • Comprehensive benefits package
  • Dynamic work environment
  • Corporate gym discounts
  • Wellness days
  • Opportunities for career growth and continuous training
Full Job Description


About the Role

As a Specialist (Modern Workplace), you will join the Modern Workplace team where you will be responsible for translating client needs into Microsoft-based technology solutions within our Professional Services practice. The ideal candidate will have a proven track record of working in complex environments with distributed business users and IT resources. A background in technical business analysis or adoption and change management is preferred.
  • Location: Canada
  • Schedule: Monday to Friday, 40 hours per week, 8:30 a.m. - 5:00 p.m.
  • Work Mode: Remote or Hybrid


What You Will Do
  • Gather requirements with client stakeholders and document key use cases, processes, and goals
  • Recommend technology solutions that solve business challenges (focusing on Microsoft technologies)
  • Develop modern workplace solutions on collaboration platforms including SharePoint, Teams, Viva, Microsoft 365 Copilot
  • Develop low-code agents using Copilot Studio and Power Automate
  • Translate business requirements into functional specifications, wireframes, user stories, and diagrams
  • Develop training and adoption and change management resources to support product delivery
  • Build relationships with clients, internal resources, and third-party SMEs to optimize product delivery
  • Demonstrate proofs of technology and the art-of-the possible to showcase technologies and use cases
  • Advise solution architects, developers, quality assurance, and managers on solution requirements
  • Context switch across multiple concurrent projects, delivering on priorities and deadlines efficiently
  • Stay up to date on technology changes, Microsoft roadmap updates, and relevant technologies


What We Are Looking For
  • Microsoft 365 Modern Workplace Tools (SharePoint, Teams, Viva, Microsoft 365 Copilot, Copilot Studio, Power Automate)
  • Enterprise Content Management and/or Intranets
  • Governance, Roadmaps, and Adoption and Change Management
  • Information Architecture, Content Mapping, Requirements Gathering
  • Solution Design, Use Case Documentation, Wireframes, Process Diagrams


Why MSP Corp
  • Benefits package.
  • Dynamic work environment.
  • Corporate gym discounts.
  • Wellness days.
  • Opportunities for growth and training.


Ready to make a difference? Join us and shape the future of modern work. Apply today!

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