About the JobJob Title: Mobile Service Technician
Location: Topeka, Ks
Job Type: Full Time, Hourly, Non-Exempt
Department: Service
Supervisor: Service Manager
Pay Range: $30.00-48.00 per hour
Job Overview:The Mobile Service Technician is responsible for providing on-site maintenance and repair services for heavy-duty trucks and trailers. This role requires a self-motivated, safety-conscious individual who can work independently while delivering professional and timely service to our customers in the field. The Mobile Technician acts as a brand ambassador, ensuring customer satisfaction by providing expert diagnostics, repairs, and preventative maintenance.
Key Responsibilities:- Diagnose and perform repairs on a variety of systems including engines, transmissions, brakes, HVAC, electrical, and aftertreatment systems (DEF/DPF).
- Operate a fully equipped service truck and travel to customer sites to complete service calls, emergency repairs, and scheduled maintenance.
- Communicate clearly with customers regarding needed repairs, estimated time of completion, and maintenance recommendations.
- Accurately complete all required documentation including service work orders, inspection reports, and parts requisitions.
- Maintain a clean, safe, and organized mobile service truck and adhere to all safety protocols and company policies.
- Use OEM diagnostic tools and software to troubleshoot issues and perform calibrations or software updates.
- Collaborate with the dealership's service and parts departments to coordinate parts availability and ensure efficient job completion.
- Uphold dealership core values. We Take Ownership, We Find Solutions, We Are Professional Team Players, We Do What We Say We Will, We Are Lifelong Learners.
- Participate in ongoing technical training and stay current with manufacturer updates, recalls, and service bulletins.
Qualifications:- High school diploma or equivalent; technical school or OEM certifications preferred. Minimum 2 years of experience in diesel or heavy-duty truck repair (mobile service experience a plus).
- Valid driver's license with a clean driving record; CDL preferred or ability to obtain.
- Proficiency in interpreting technical manuals, wiring diagrams, and diagnostic tools.
- Strong problem-solving skills and the ability to work independently in the field.
- Excellent communication and customer service skills.
Physical Requirements:- Ability to stand, walk, and move around for extended periods.
- Ability to lift up to 75 lbs and work in various weather conditions.
- Comfortable working in a shop environment with exposure to noise, dust, and varying temperatures.
Working Conditions:- This is a mobile field position. Technicians must be comfortable working outdoors in varying weather conditions and may be required to respond to emergency breakdowns.
Benefits:Geis Dealer Group offers a
competitive benefits package with more than 10 health insurance plan options, including comprehensive
family healthcare coverage and support programs, allowing employees to choose the plan that best fits their needs.
- Competitive salary and performance-based earning potential.
- Health Insurance.
- HSA and FSA options.
- 401(k) with employer contribution.
- Dental and Vision Insurance.
- Paid Time Off.
- Paid Training and Opportunities for Advancement.
Job Type: Full-time
Work Location: On the road
