MLV LA - Head of Operational Strategy & Community Engagement

NantHealth, Inc.

$125K — $150K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of experience in professional sports, college athletics, or similar fields
  • Excellent communication, presentation, and relationship-building skills
  • Familiarity with the LA sports and volleyball community is advantageous
  • Experience in start-up team or venue environments is a plus
  • Entrepreneurial mindset with a hands-on approach
  • Results-oriented with strong organizational skills
  • Willingness to work evenings, weekends, and during matches

Responsibilities

  • Design and lead operational excellence across the organization
  • Collaborate with Marketing to plan and execute major franchise events
  • Support team operations and athlete services in competition
  • Build relationships within the LA volleyball ecosystem
  • Develop and execute community and youth strategies
  • Foster a professional, athlete-centered environment
  • Lead special projects linked to franchise launch and market development

Benefits

  • Opportunity to shape operational strategy and community engagement
  • Engage within the vibrant LA volleyball and sports community
  • Unique chance to work in a growing organization with a start-up mindset
  • Collaboration with both business and competitive sides of sports operations
  • Involvement in major franchise events and community initiatives
Full Job Description


About the Position

The Head of Operational Strategy and Community Engagement will sit squarely between Competition and the Business Side of the operation and will be responsible for helping build and manage the seamless "operating system" between both sides of the team. Reporting to both the President and the Head of Competition, the role connects business strategy, volleyball credibility, operational execution, athlete experience, community growth, and long-term franchise development.

What You Will Do
  • Operations - Design and lead operational excellence throughout the organization, including workflows, reporting rhythms, department coordinations and accountability systems that promote collaboration across functions.
  • Event Operations - in partnership with Marketing, lead planning and execution for major franchise events.
  • Competition - Work with the Head of Competition to ensure team operations and athlete services are operationally supported.
  • Volleyball Ecosystem - Build relationships across the LA volleyball ecosystem, including community organizations and regional volleyball stakeholders; Help organize, communicate and engage a core group of external constituents.
  • Community and Youth Strategy - Develop, organize, and execute the team's community and youth strategy.
  • Guide and contribute to a professional, athlete-centered environment through clear communication, operational consistency, player services, community visibility, and alignment with the values of women's professional sport.
  • Special initiatives - Lead special projects tied to franchise launch, market development, and ownership priorities,

Qualifications
  • 7-10 years of relevant experience in professional sports, college athletics, non-profit, or similar business
  • Strong communication, presentation and relationship-building skills.
  • Knowledge of the Los Angeles sports, business or volleyball community is a plus.
  • Experience with a new team, new venue, franchise or other start-up environment is a plus.
  • Entrepreneurial mindset and willingness to work hands-on in a growing organization.
  • Competitive, organized and results-oriented, with a strong commitment to constituent experience.
  • Ability to work evenings, weekends and matches as required.

The Pay Range

$125,000 to $150,000 Annually (Depending on Experience)

Pay Range Statement:

This is the pay range the Company reasonably expects to pay for this position at the time of this posting. Compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position.

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