Paul Davis Restoration

Mitigation Manager

Paul Davis Restoration$75K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of restoration mitigation management experience
  • Strong customer service dedication
  • Leadership experience with diverse teams
  • Fluent in English
  • Valid driver's license with a clean record
  • Ability to work flexible hours, including nights and weekends
  • Willingness to engage in continuous learning

Responsibilities

  • Lead and manage a team in various mitigation tasks
  • Deliver exceptional customer service and support
  • Cultivate positive relationships across departments
  • Prepare teams daily through effective communication
  • Engage with clients and adjusters at job sites
  • Conduct quality control checks on completed work
  • Resolve customer issues promptly and efficiently
  • Maintain organized and well-equipped company vehicles

Benefits

  • Health, dental, and vision insurance
  • Performance-based bonuses
  • Company-sponsored parties
  • Leadership development opportunities
  • Monthly career advancement cross-training
  • Flexible scheduling for personal matters
  • Paid training sessions
  • Strong team culture and dynamic
Full Job Description
Benefits:
  • Health insurance
  • Vision insurance
  • Bonus based on performance
  • Company parties


MUST HAVE RESTORATION MITIGATION MANGER EXPERIENCE. EXPERIENCE REQUIRED!!

What does a Mitigation Manager with Paul Davis do?
  • Lead a team of hardworking individuals serving others within your community
  • Make a difference for others that have had a disaster strike their property
  • Take pride when your team completes mitigation projects on budget with an exceptional customer experience
  • Be empathetic and show a sense of urgency while communicating through modern technology

Team Compensation and Benefits:
  • Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
  • Monthly cross-training opportunities to advance your career
  • Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
  • Paid training
  • Health, dental and vision insurance
  • Referral program
  • Great culture and team dynamic
  • Bonus opportunities based on performance


Team Qualifications (Requirements):
  • Desire to join a world-class team and contribute a positive attitude
  • Dedication to customer service
  • Ability to lead others from diverse backgrounds
  • Fluent in English
  • Valid driver's license with a clean record
  • Have the ability to work nights/weekends and overtime, if needed
  • Desire to continually learn new things


Role on the Team (Job Responsibilities):
  • Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
  • Focus and dedication to providing excellent customer service.
  • Assist other team members when needed and foster a positive working relationship with other departments.
  • Be a great representative of our brand!
  • Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
  • Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
  • Re-inspect job sites for quality control.
  • Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
  • Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
  • Be accessible by phone and participate, as necessary, in the on-call schedule.


Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

Compensation: $75,000.00 - $110,000.00 per year

About Paul Davis Restoration

Paul Davis Restoration is a franchise organization that provides services to clean up and repair damage to residential and commercial properties due to water, fire, mold, storm, or other disasters. The company was founded in 1966 and is headquartered in Jacksonville, Florida. Paul Davis Restoration has over 300 independently owned and operated franchises in the United States and Canada. The company offers a wide range of services, including emergency services, restoration, reconstruction, and remodeling. Paul Davis Restoration has received numerous awards and recognitions for its services and franchise system.
Learn more about Paul Davis Restoration
Size
3,500 employees
Industry
Founded
1966

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