Carrier Global Corporation

Mission Critical Field Service Supervisor- Richmond, VA area

Carrier Global Corporation • $64K — $129K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required; Bachelor's Degree or 5+ years of relevant experience preferred.
  • 3+ years in HVAC, construction, or building automation and controls industry.
  • 1+ years of experience with Microsoft Office Suite, especially Excel.
  • Clean and valid driver's license required.
  • Ability to travel regionally and lift items up to 50 lbs.

Responsibilities

  • Lead, mentor, and develop a team of Field Engineers.
  • Coordinate field execution for mission critical and data center projects.
  • Support project planning, scheduling, staffing, and technical checkout activities.
  • Ensure compliance with customer change management and safety requirements.
  • Partner with Project Managers to manage resources and customer expectations.
  • Provide technical leadership for BAS installations and troubleshooting.

Benefits

  • Health care benefits including medical, dental, and vision.
  • Retirement benefits with 401k options.
  • Generous paid time off including vacation, sick days, and holidays.
  • Short-term and long-term disability coverage.
  • Tuition assistance for professional development.
Full Job Description
About the role

If you've been in the BAS world a while, you know the difference between a job that just keeps you busy and one that keeps you engaged, respected, and growing.

At Automated Logic, a Carrier Company, our Managers describe this as the place where they finally found both challenge and balance. A place that trusts your judgment, values your craftsmanship, and gives you the tools and autonomy to make an impact.

As a Mission Critical Field Service Supervisor, you'll be the expert voice on-site - a professional with deep knowledge and highly developed technical expertise in Field Service work. You'll be counted on to deliver the kind of precision work our customers remember.

Our long-tenured people put it simply:

"I finally found it. Not just a job. Not just a paycheck. A work home."

If that sounds like what you've been looking for, we'd like to welcome you home too.

At Automated Logic, we believe in investing in our people. As a Supervisor, you'll have access to:
• Professional Development: Training programs, certifications, and continuing education in BAS technologies and leadership.
• Career Pathways and Leadership Opportunities: Opportunities to advance into other roles as well as mentor junior staff and contribute to strategic initiatives that shape our service delivery.
• Recognition & Rewards: Recognition programs that celebrate your contributions.

What you'll gain
• Health & wellness benefits (from day one), 401k, paid time off and competitive wages - along with fleet vehicle eligibility (with personal use allowance).
• Stability and respect. Many of our Managers have been here 10-20 years - because their work, time, and expertise are valued.
• Freedom to execute. You'll own your projects, make field calls, and collaborate closely with engineers and PMs who trust your expertise.
• Continuous learning. Access to advanced training in WebCTRL®, networking, integration, and system analytics.
• Balance and culture. Leadership that respects family time, and a team that looks out for one another.

About this role

As Automated Logic continues to expand across Virginia's rapidly growing data center market, this role will play a critical part in supporting some of the most complex and demanding mission critical facilities in the world. From hyperscale cloud campuses to high-availability computing environments, you'll lead teams delivering building automation systems where uptime, reliability, and precision execution are essential. This is an opportunity to work at the forefront of data center technology while developing the next generation of field engineering talent.

Mission Critical Experience. Direct involvement supporting large-scale data center and mission critical facilities where building automation systems are integral to operational reliability, energy optimization, and continuous uptime.

Join a team supporting some of the largest and fastest-growing data center and mission critical facilities in North America.

As a Mission Critical Field Service Supervisor, you will lead and develop a team of Field Engineers responsible for delivering high-quality building automation solutions within data centers and other critical environments where uptime, reliability, and operational continuity are essential. You will partner with Project Managers, customers, and trade partners to safely execute projects, coordinate resources, maintain schedules, and ensure technical excellence across all phases of project delivery.

Key Responsibilities
  • Lead, mentor, and develop a team of Field Engineers.
  • Coordinate field execution for mission critical and data center projects.
  • Support project planning, scheduling, staffing, commissioning, and technical checkout activities.
  • Ensure compliance with customer change management, safety, and operational readiness requirements.
  • Partner with Project Managers to manage resources, budgets, quality, and customer expectations.
  • Provide technical leadership and troubleshooting support for BAS installations, integrations, and commissioning activities.


Basic Qualifications
  • High School Diploma or GED
  • 3+ years of experience in the HVAC, Construction or building automation and controls industry
  • 1+ years of experience with the Microsoft Office Suite, proficient in Microsoft Excel.
  • Clean and valid driver's license
  • Capable of climbing ladders or using other lift equipment in excess of 8 feet above grade, and capable of lifting items up to 50lbs.
  • Ability to travel regionally with an occasional overnight stay.


Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:
  • Bachelor's Degree or 5+ years of relevant experience.
  • Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
  • Building automation and controls experience with Automated Logic or similar BAS platforms.
  • Experience supporting data centers, healthcare, pharmaceutical, manufacturing, or other high-availability facilities.
  • Knowledge of chilled water systems, critical cooling applications, and facility operations.
  • Experience working under formal change management and outage planning processes.
  • Strong leadership, communication, and team development skills.


At Automated Logic, you'll find the kind of work that challenges your mind, respects your time, and rewards your mastery - in a place that feels like home.

Pay Range
The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance


To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 3 October 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Net Income
$1.9 billion
Revenue
$17.4 billion

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