Mining Product Support Representative

Finning

$75K — $95K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in mining, heavy equipment, product support, sales, or account management
  • Strong understanding of heavy equipment systems and maintenance practices
  • Excellent communication, relationship-building, and problem-solving skills
  • Experience with large mining customers and cross-functional teams
  • Strong business acumen and forecasting capabilities

Responsibilities

  • Manage product support business activities for assigned mining accounts
  • Build and maintain strong customer relationships
  • Develop parts and component forecasts using customer and Finning data
  • Prepare quotations, proposals, presentations, and RFQ/RFP responses
  • Lead customer business review meetings and participate in planning meetings
  • Execute Customer Value Agreements and contractual commitments
  • Identify opportunities to grow parts and service market share

Benefits

  • Work for the world's largest Caterpillar dealer
  • Support one of Canada's largest mining operations
  • Competitive compensation and benefits
  • Career development opportunities
Full Job Description
Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
Drive Equipment Performance. Build Customer Partnerships. Deliver Results.

At Finning Canada, we believe exceptional product support is the foundation of customer success. We are seeking a highly motivated Mining Product Support Representative to support our mining customers at Mildred Lake.

Job Description:

What You Will Do
  • Manage product support business activities for assigned mining accounts.
  • Build and maintain strong customer relationships.
  • Develop parts and component forecasts using customer and Finning data.
  • Prepare quotations, proposals, presentations, and RFQ/RFP responses.
  • Lead customer business review meetings and participate in planning meetings.
  • Execute Customer Value Agreements and contractual commitments.
  • Identify opportunities to grow parts and service market share.


What We Are Looking For
  • 5+ years of experience in mining, heavy equipment, product support, sales, or account management.
  • Strong understanding of heavy equipment systems and maintenance practices.
  • Excellent communication, relationship-building, and problem-solving skills.
  • Experience working with large mining customers and cross-functional teams.
  • Strong business acumen and forecasting capabilities.


Why Finning
  • Work for the world's largest Caterpillar dealer.
  • Support one of Canada's largest mining operations.
  • Competitive compensation, benefits, and career development opportunities.


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