Caterpillar, Inc

Mining Application Specialist - MineStar

Caterpillar, Inc$81K — $122K *
Mesa, AZ 85204In-Person
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in mining technology or a related field
  • Strong troubleshooting and field support expertise
  • Proven analytical skills with tools like Power BI
  • Excellent communication abilities for cross-functional collaboration
  • Technical degree in Electrical, Mechanical, Mechatronic, or Mining Engineering preferred
  • Experience with Cat MineStar systems a distinct advantage

Responsibilities

  • Implement and optimize the performance of MineStar® Command
  • Build trusted relationships with customers and internal teams
  • Advise MineStar® Command Office Supervisors and other staff on system performance
  • Assist with hardware/software installation and quality control processes
  • Measure and report on system performance, identifying improvement opportunities
  • Create training materials and amendments to processes
  • Lead continuous improvement projects for efficiency and production optimization

Benefits

  • Medical, dental, and vision benefits
  • 401(k) savings plans with company match
  • Paid time off for vacation, holidays, and volunteering
  • Career development opportunities
  • Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSA)
  • Health lifestyle programs and employee assistance programs
  • Incentive bonus and voluntary benefits
Full Job Description

Career Area:

Product Support

Job Description:

As a MineStar Application Specialist, you will be based at the MineStar Hub in Phoenix, Arizona, and will travel to mine sites for shift-based assignments. In this role, you will work directly with customers to support and maintain a fleet of Caterpillar autonomous haul trucks.

What Makes This Role Unique?

  • 7x7 Day and Night Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge—your time is truly yours.

  • On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently.

  • Innovation in Action: Collaborate with Caterpillar’s engineering teams to identify and implement product improvements.

  • Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems.

  • Unique global exposure: MineStar® Command spans three continents, offering international site visits and cross-border collaboration that enhance training and operational experience.

What you will do:

  • Implementing MineStar® Command and optimizing system performance.

  • Building trusted relationships with customers through close internal and external collaboration.

  • Supporting and advising MineStar® Command Office Supervisors, Builders, Controllers, and Pit Technicians on all aspects of system performance, with a focus on minimizing downtime.

  • Assisting with hardware and software installation and configuration, including the development of Quality Assurance and Quality Control processes.

  • Measuring, benchmarking, and reporting on system performance, while identifying opportunities for improvement.

  • Creating training materials and process documentation to support ongoing learning and operational excellence.\

  • Executing continuous improvement projects to optimize production and efficiency

What skills you will have:

Technical Excellence: Experience in mining technology. Solid understanding of mining best practices.

Field Support: Strong troubleshooting and field support experience.

Problem-Solving Mindset to identify root causes and drive solutions.

Communication Skills to work effectively with cross-functional teams and customers.

Analytical Skills: Analytical mindset with experience using tools like Power BI or similar.

Top Candidates will also have:

Prior experience with Cat MineStar (onboard, implementation, product support, engineering, or application).

Degree or technical training in Electrical, Mechanical, Mechatronic, or Mining Engineering.

What training looks like

You’ll receive structured onboarding and product training on MineStar onboard networks/machine control systems and troubleshooting. Training is tailored and may include classroom learning, on-the-job development, and mentoring.

Additional Information:

The position is based in Phoenix, Arizona, and requires 50–75% travel to support roster work.

Most MineStar Application Specialists follow a 7/7 rotation of day and night shifts. During scheduled rotations, the selected candidate will travel to the site and stay in customer-provided accommodations. At the end of each rotation, they will return home for their scheduled time off. Some roster assignments may also require working from Phoenix, AZ.

Domestic relocation assistance is available.

Sponsorship is not available. 


 

Summary Pay Range:

$81,370.00 - $122,060.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

  • Medical, dental, and vision benefits*

  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

  • 401(k) savings plans*

  • Health Savings Account (HSA)*

  • Flexible Spending Accounts (FSAs)*

  • Health Lifestyle Programs*

  • Employee Assistance Program*

  • Voluntary Benefits and Employee Discounts*

  • Career Development*

  • Incentive bonus*

  • Disability benefits

  • Life Insurance

  • Parental leave

  • Adoption benefits

  • Tuition Reimbursement

       

* These benefits also apply to part-time employees

 

 

 

 

Relocation is available for this position.

 

 

Visa Sponsorship is not available for this position.

 

 

Posting Dates:

June 9, 2026 - June 21, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

About Caterpillar, Inc

Progress Rail Services Corporation, a Caterpillar company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. Since its acquisition by Caterpillar Inc. in 2006, Progress Rail has used the Caterpillar international footprint to gain quick and widespread notice and approval across the globe. Product technology, reliability and durability, along with legendary aftermarket parts and service support, have been their keys to success. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The technology and world reach of Caterpillar, combined with the service standard and historical reliability of Progress Rail, ensures their products and services make a growing impact on the world rail industry. With their acquisition of Electro-Motive Diesel (EMD), Progress Rail is the world's largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation. Electro-Motive is the only diesel engine manufacturer of its size to have produced more than 70,000 engines. This success stems from product reliability, serviceability, load acceptance capability, low operating costs and ease of maintenance with standardized components.

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Make a great first impression. Prepare for your interview at Caterpillar by reviewing common questions and practicing your responses. Tailor your resume to highlight the experiences and skills that make you the ideal candidate for the position you are applying for. At Caterpillar, Inc., every role offers the chance to make an impact. Come be a part of our team and drive the future of our global industries. Your career at Caterpillar is not just about what you'll accomplish, but how you'll grow and the innovation you'll lead. Join us and build a career that matters.
Learn more about Caterpillar, Inc
Size
107,700 employees
Market Cap
$125.3 billion
Industry
Net Income
$2.9 billion
Founded
1925
5 Year Trend
+5.8%
Revenue
$41.7 billion
NASDAQ

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