Caterpillar, Inc

Mining Application Specialist - MineStar

Caterpillar, Inc$89K — $112K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in mining technology, mechanical/electrical systems, or machine control systems.
  • Demonstrated experience in post-sales hardware maintenance and troubleshooting within the mining industry.
  • Strong problem-solving skills focused on identifying root causes and delivering effective solutions.
  • Excellent communication and collaboration skills for cross-functional teamwork and customer engagement.
  • Experience with building and maintaining analytical dashboards, preferably using Power BI.

Responsibilities

  • Implement MineStar® Command and optimize its performance.
  • Build trusted relationships with customers through collaboration and support.
  • Advise supervisors on system performance to minimize downtime.
  • Provide technical support for on-board maintenance of the MineStar® Command System.
  • Assist in hardware/software installation and quality assurance processes.
  • Measure and report on system performance while seeking improvement opportunities.
  • Create training materials for ongoing operational excellence.

Benefits

  • Competitive base salary with annual incentive bonus potential.
  • Comprehensive medical, dental, and vision coverage.
  • Generous paid time off plan including vacation and holidays.
  • Defined contribution pension plan for retirement savings.
  • Employee share purchase plan to encourage investment in the company.
  • Short and long-term disability coverage for added security.
  • Life insurance and employee assistance programs for well-being.
Full Job Description
Career Area:
Product Support

Job Description:

Join Us as a MineStar Application Specialist - Be at the Forefront of Autonomy

Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work?

If you answered yes, then this is your opportunity to join our team that's transforming the future of mining.

As a MineStar Application Specialist, you'll be stationed at Imperial Oil's Kearl oil sands mine in Alberta, working directly with our customers to support and maintain a fleet of Caterpillar autonomous haul trucks. The Kearl mine is a large-scale operation where traditional haul trucks have been successfully converted to autonomous mode. With over 81 fully autonomous trucks, it stands as one of the largest autonomous mining fleets in the world, showcasing cutting-edge technology and innovation in the field.

This is more than a job-it's a chance to influence change, drive innovation, and see the results of your work in real time.

What Makes This Role Unique?
  • 14x14 Day and Night Shift Roster: Work hard for 14 days, then enjoy 14 days off. Travel, relax, recharge-your time is truly yours.
  • On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently.
  • Innovation in Action: Collaborate with Caterpillar's engineering teams to identify and implement product improvements.
  • Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems.
  • Unique global exposure: MineStar® Command spans three continents, offering international site visits and cross-border collaboration that enhance training and operational experience.


What you will do:
  • Implementing MineStar® Command and optimizing system performance.
  • Building trusted relationships with customers through close internal and external collaboration.
  • Supporting and advising MineStar® Command Office Supervisors, Builders, Controllers, and Pit Technicians on all aspects of system performance, with a focus on minimizing downtime.
  • Providing technical support to Supervisors and Technicians responsible for on-board maintenance of the MineStar® Command System.
  • Assisting with hardware and software installation and configuration, including the development of Quality Assurance and Quality Control processes.
  • Measuring, benchmarking, and reporting on system performance, while identifying opportunities for improvement.
  • Creating training materials and process documentation to support ongoing learning and operational excellence./
  • Executing continuous improvement projects to optimize production and efficiency


What skills you will have:

Technical knowledge in mining technology, mechanical/electrical systems, and machine control systems.

Field Support Experience in post-sales hardware maintenance and troubleshooting, with a strong focus on product support. Skilled in working with dealers to resolve technical issues and ensure effective maintenance.

Problem-Solving Mindset to identify root causes and drive solutions.

Communication & Collaboration Skills to work effectively with cross-functional teams and customers.

Analytical Skills: Proven experience in building and maintaining dashboards using tools like Power BI to enhance visibility and support data-driven decision-making.

Additional Information:

This position is based at the Kearl Oil Sands Project site north of Fort McMurray.

Most MineStar Application Specialists follow a 14x14 day/night shift rotation. The selected candidate will fly to the site at the beginning of their shift and stay in customer-provided accommodations for the duration. Upon completing the shift, they will return to Calgary or Edmonton for their scheduled days off.

Domestic relocation assistance is available.

Sponsorship is not available.

What you will get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:
  • Competitive Base Salary
  • Annual incentive bonus plan*
  • Medical, dental, and vision coverage
  • Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
  • Defined Contribution Pension Plan
  • Employee Share Purchase Plan
  • Short and long-term disability coverage
  • Life Insurance
  • Employee Assistance Programs


Summary Pay Range:

89,790 -112,240

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Additional Information:

- We are hiring to fill a new position.

- This position requires working onsite five days a week.

- Relocation is available for this position.

- Visa Sponsorship is not available for this position.

Posting Dates:

Not ready to apply? Join our Talent Community.

About Caterpillar, Inc

Progress Rail Services Corporation, a Caterpillar company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. Since its acquisition by Caterpillar Inc. in 2006, Progress Rail has used the Caterpillar international footprint to gain quick and widespread notice and approval across the globe. Product technology, reliability and durability, along with legendary aftermarket parts and service support, have been their keys to success. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The technology and world reach of Caterpillar, combined with the service standard and historical reliability of Progress Rail, ensures their products and services make a growing impact on the world rail industry. With their acquisition of Electro-Motive Diesel (EMD), Progress Rail is the world's largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation. Electro-Motive is the only diesel engine manufacturer of its size to have produced more than 70,000 engines. This success stems from product reliability, serviceability, load acceptance capability, low operating costs and ease of maintenance with standardized components.

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Make a great first impression. Prepare for your interview at Caterpillar by reviewing common questions and practicing your responses. Tailor your resume to highlight the experiences and skills that make you the ideal candidate for the position you are applying for. At Caterpillar, Inc., every role offers the chance to make an impact. Come be a part of our team and drive the future of our global industries. Your career at Caterpillar is not just about what you'll accomplish, but how you'll grow and the innovation you'll lead. Join us and build a career that matters.
Learn more about Caterpillar, Inc
Size
107,700 employees
Market Cap
$125.3 billion
Industry
Net Income
$2.9 billion
Founded
1925
5 Year Trend
+5.8%
Revenue
$41.7 billion
NASDAQ

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