This position reports to:Service Manager
Your role and responsibilities In this role, you will support the installation, maintenance, and optimization of ABB control systems in mining and heavy industrial environments, ensuring high system performance and strong customer satisfaction.
The work model for this role Hybrid #LI-hybrid
You will be mainly accountable for- Delivering on-site and remote technical support, troubleshooting control systems, and resolving customer issues in a timely and effective manner
- Performing preventive and corrective maintenance, system testing, and diagnostics on ABB DCS platforms and related equipment
- Supporting projects, upgrades, commissioning, and system installations in collaboration with engineering and service teams
- Preparing clear service documentation (reports, audits, and recommendations) while identifying opportunities for system improvements
You will also play a key role in building strong customer relationships while working closely with plant operators, management teams, third-party vendors, and ABB stakeholders.
Travel across the Western United States, and occasionally North America and internationally, is required.
Our Team DynamicsOur teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the Role- Degree in Electrical Engineering, Automation, Instrumentation, or related field (or equivalent technical diploma)
- Minimum 5, or more, years of experience in industrial automation, control systems, or field service environments
- Hands-on experience with ABB control systems (e.g., 800xA, Symphony, AC500) or similar DCS/PLC platforms strongly preferred
- Strong troubleshooting and diagnostic skills across electrical, mechanical, and process systems
- Solid IT and networking knowledge (Windows environments, cybersecurity basics, virtualization, and system integration)
- Strong communication skills with the ability to interact effectively with customers and technical teams
- Ability to perform in dynamic, multi-disciplinary environments, including high-pressure field conditions
What's in it for you? You will have the opportunity to work on complex industrial systems within the mining sector, develop deep technical expertise, and collaborate with a global network of professionals.
ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement - 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
