Caterpillar, Inc

MineStar Onboard Specialist

Caterpillar, Inc$83K — $103K *
US-AnywhereRemote in Ontario, CA
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in mining technology or equivalent field support role
  • Proficiency in troubleshooting large mining equipment and complex electronic systems
  • Experience with Cat MineStar systems preferred
  • Degree or technical training in Electrical, Mechanical, Mechatronic, or Mining Engineering
  • Strong communication skills and ability to work independently and collaboratively

Responsibilities

  • Ensure optimal performance of onboard hardware for MineStar Command systems
  • Manage the integration of machine components and control networks
  • Troubleshoot and resolve field issues in collaboration with cross-functional teams
  • Analyze fault data to identify root causes and drive performance improvements
  • Report hardware/software status and escalate critical issues as necessary
  • Coach and mentor customer personnel on best practices with Command systems
  • Present technical findings effectively to stakeholders in maintenance and operations

Benefits

  • 7x7 day shift roster for improved work-life balance
  • On-site impact as a key technical expert
  • Opportunities for international travel and cross-border collaboration
  • Comprehensive onboarding and tailored training programs
  • Support for domestic relocation to the Côté Gold Mine location
Full Job Description
Career Area:
Product Support

Job Description:

As a MineStar Onboard Specialist, you'll be the on-site, hands-on expert supporting Cat® MineStar™ Command for hauling - focused on technical support, system optimization, and collaboration.

You'll work closely with dealer personnel, customer teams, and Caterpillar engineering/product support to ensure autonomous haulage hardware and systems perform at their best. While you'll be present in the field and actively engaged at the mine site, your primary responsibility is to guide, troubleshoot, and partner with others rather than perform the physical maintenance yourself.

Command for hauling is designed to boost safety, productivity, and availability-especially in challenging or remote mining environments.

In this role, you'll be stationed in Ontario, working with a key customer at the Côté Gold Mine acting as a key link between the customer, dealer teams, and Caterpillar to drive successful system performance and adoption.

What Makes This Role Unique?

7x7 Day Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge-your time is truly yours.

On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently.

Innovation in Action: Collaborate with Caterpillar's engineering teams to identify and implement product improvements.

Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems.

Unique global exposure: MineStar® Command spans three continents, offering international site visits and cross-border collaboration that enhance training and operational experience

What you'll do:

Own onboard hardware health & availability for MineStar/Command for hauling-equipped fleet-supporting the customer's trucks in the field.

Manage machine and system integration, ensuring onboard components, networks, and machine control systems work together as intended.

Troubleshoot field issues, document findings, and track problems through resolution in collaboration with cross-functional teams (engineering, product support, commercial).

Analyze autonomy and base machine fault data-including validating data accuracy/integrity-to support root-cause problem solving and performance improvement

Report hardware/software status and critical failures clearly and consistently, escalating when required and following proper procedures for critical system events.

Coach and mentor customer personnel and internal teammates on interaction with the Command for hauling equipment and best practices.

Present technical findings to customer maintenance and operations stakeholders in a clear, practical way.

What skills you will have:

Technical Excellence: Experience in mining technology. Strong, practical experience with large mining equipment-mechanical and/or electrical troubleshooting on haul trucks or similar heavy mobile equipment. Ability to work with radios, networks, and off-board communications in an industrial/mine environment.

Field Support: Strong troubleshooting and field support experience. Ability to integrate and maintain complex electronic systems on machines using schematics/models; strong diagnostic mindset.

Communication Skills: Strong communication skills and the ability to work independently while collaborating with a broader, multi-disciplinary team.

Top Candidates will also have:

Prior experience with Cat MineStar (onboard, implementation, product support, engineering, or application).

Degree or technical training in Electrical, Mechanical, Mechatronic, or Mining Engineering.

What training looks like

You'll receive structured onboarding and product training on MineStar onboard networks/machine control systems and troubleshooting. Training is tailored and may include classroom learning, on-the-job development, and mentoring.

Additional Information:

This position is based at the Côté Gold Mine site in Ontario.

Transportation is provided via bus from either Sudbury, ON or Timmins, ON.

Most MineStar Onboard Specialists work a 7/7 day shift rotation

Domestic relocation assistance is available.

Sponsorship is not available.

Posting Date: 7/27/2026- 8/10/2026

Summary Pay Range:

83,130 -103,920

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Additional Information:

- We are hiring to fill an existing position.

- This position requires working onsite five days a week.

- Relocation is available for this position.

- Visa Sponsorship is not available for this position.

Posting Dates:

About Caterpillar, Inc

Progress Rail Services Corporation, a Caterpillar company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. Since its acquisition by Caterpillar Inc. in 2006, Progress Rail has used the Caterpillar international footprint to gain quick and widespread notice and approval across the globe. Product technology, reliability and durability, along with legendary aftermarket parts and service support, have been their keys to success. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The technology and world reach of Caterpillar, combined with the service standard and historical reliability of Progress Rail, ensures their products and services make a growing impact on the world rail industry. With their acquisition of Electro-Motive Diesel (EMD), Progress Rail is the world's largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation. Electro-Motive is the only diesel engine manufacturer of its size to have produced more than 70,000 engines. This success stems from product reliability, serviceability, load acceptance capability, low operating costs and ease of maintenance with standardized components.

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Make a great first impression. Prepare for your interview at Caterpillar by reviewing common questions and practicing your responses. Tailor your resume to highlight the experiences and skills that make you the ideal candidate for the position you are applying for. At Caterpillar, Inc., every role offers the chance to make an impact. Come be a part of our team and drive the future of our global industries. Your career at Caterpillar is not just about what you'll accomplish, but how you'll grow and the innovation you'll lead. Join us and build a career that matters.
Learn more about Caterpillar, Inc
Size
107,700 employees
Market Cap
$125.3 billion
Industry
Net Income
$2.9 billion
Founded
1925
5 Year Trend
+5.8%
Revenue
$41.7 billion
NASDAQ

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