Raytheon Technologies

Military Customer Support Digital Strategist P6 (Onsite)

Raytheon Technologies • $157K — $298K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science in STEM (Science, Technology, Engineering, or Mathematics)
  • 12 years of engineering experience or 10 years with an advanced degree
  • Excellent analytical skills for strategic digital solutions
  • Strong experience in managing digital technology projects
  • Knowledge of AI ethics and machine learning frameworks

Responsibilities

  • Modernize and integrate MCS&S systems with various military and commercial engines
  • Align technical support efforts with commercial customer digital strategies
  • Enhance product quality and operational efficiency through new technology
  • Ensure compliance with RTX and governmental standards for safety and technology
  • Collaborate with internal and external teams to identify process improvements
  • Implement technology platforms integrating AI into MCS&S systems

Benefits

  • Relocation package
  • Comprehensive benefits including medical, dental, and vision insurance
  • Flexible work schedules
  • Employee assistance programs
  • Parental leave and paid time off
Full Job Description
Date Posted:
2026-09-29
Country:
United States of America
Location:
US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance Type:
DoD Clearance: Secret
Security Clearance Status:
Active and existing security clearance required after day 1

What You Will Do:

This role requires a high degree of collaboration inside & outside the MCS&S organization that includes interfaces with executive and non-executive leadership within multiple organizations to include but not limited to CIPTs, Digital Technologies organization, Chief Engineers, Aftermarket and Sustainment Engineering (ASE), ME Program Offices, and Commercial Engines. The successful candidate will have background in many of these environments and the ability to build meaningful relationships, aligning goals and driving MCS&S's future transformation.

Responsibilities:
  • Modernizing and integrating MCS&S systems with other Military Engines, P&W and RTX systems as well as enhancing internal user experience through new applications and technologies.
  • Aligning efforts with commercial customer technical support organizations for common digital strategies where enhanced customer value and operational efficiencies can be shared.
  • Improving product quality and operational efficiency through technology to include reduction in turnbacks, processing time, and turnaround time for key deliverables.
  • Support safety and compliance by ensuring MCS&S meets RTX and Government standards and ensuring MCS&S systems, current and future, adhere to policies for cybersecurity and ITAR requirements.
  • Collaborating across teams internal and external to MCS&S to understand how the processes function (and where improvement may be necessary) and the needs of the users.
  • Selecting and implementing new technology platforms with a focus on how Artificial Intelligence platforms available at Pratt & Whitney can be integrated into MCS&S systems and daily processes.


What You Will Learn

A candidate fulfilling this position would gain valuable experience in strategic thinking and technology integration by designing and leading the modernization of systems and processes that enhance operational efficiency, improve user experience, and align with cybersecurity and compliance standards. They would also develop strong collaboration and relationship-building skills by working closely with cross-functional teams, executive leadership, and domestic and international partners to drive organizational transformation and align digital strategies across business units.

Qualifications You Must Have:
  • Bachelor of Science in Science, Technology, Engineering or Mathematics (STEM)
  • 12 years of engineering experience or 10 years of experience with an advanced degree


Qualifications We Prefer:
  • Requires excellent analytical skills with proven experience in developing strategic digital solutions.
  • Strong experience defining and managing all aspects of digital technology projects or similar.
  • Strong understanding of data management, machine learning frameworks, and AI ethics.
  • Effective communication skills both written and verbal with stakeholders at all levels.
    Ability to make effective/persuasive presentations to customers, suppliers, and teaming organizations.
  • Proven ability to network and develop relationships with external organizations.
  • Ability to identify complex project risks, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks.
  • Knowledge of Enterprise level software systems that can be leveraged.
  • Knowledge of P&W's engineering tools, i.e. Teamcenter, PyRITS, Corena


What We Offer
  • Relocation Package
  • Benefits


What Is My Role Type:

In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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