Guidehouse

Mid Program Support Specialist

Guidehouse$85K — $141K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • AA/AS Degree in a related field required.
  • Five years of relevant experience.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical skills for data organization and reporting.
  • Experience in supporting business or administrative projects.
  • Excellent communication skills for effective stakeholder interaction.
  • High attention to detail with strong organizational skills.
  • Proficiency in Microsoft Office Suite and business applications.

Responsibilities

  • Administer business operations for an office or division.
  • Support implementation of business and management projects.
  • Organize, analyze, and report research results on various subjects.
  • Determine business support needs through customer/vendor interaction.
  • Resolve client requests and provide situation analysis.
  • Analyze trends and develop reports as needed.
  • Maintain documentation and ensure administrative services meet budgets and schedules.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Group Term Life and Travel Assistance
  • Voluntary Life and AD&D Insurance
  • Health Savings and Flexible Spending Accounts
  • Commuter Benefits
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement and Learning Opportunities
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Employee Assistance Program
  • Supplemental Benefits via Corestream
  • Eligibility for a discretionary variable incentive bonus
Full Job Description
Job Family:
Business Systems Analysis

Travel Required:
None

Clearance Required:
Ability to Obtain Public Trust

What You Will Do:
  • Responsible for the effective administration of business operations for an office, department, or division.
  • Supports the planning and implementation of information, business, and management projects, programs, or services.
  • Uses discretion in organizing, analyzing, and reporting research results on a variety of subjects. Interfaces with internal/external customers and vendors to determine business or program support needs.
  • May include billing/charge-back responsibilities. Serves as liaison between client representative and internal and external customers.
  • Responsible for communicating promptly, professionally and managing expectations.
  • Resolves client requests, questions, and provides analysis of situations. Participates in quality improvement activities.
  • Records and analyzes trends. Develops reports as requested. Coordinates referrals to technical, professional, or service personnel for appropriate services, repairs, training, and follow-up.
  • May perform property delegate functions to assist manager of accountable property to support client property custodians.
  • Assists in maintaining documentation. Assures that acceptable administrative services are provided to the client within budget, on schedule and with a minimum of disruption.
  • Carries out recurring office procedures independently. Reviews outgoing materials and correspondence for internal consistency and conformance with office procedures; assures that proper clearances have been obtained. Composes correspondence requiring some technical understanding.


What You Will Need:
  • AA/AS Degree in related field.
  • Five years of related experience.
  • Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong analytical skills with experience organizing, interpreting, and reporting data.
  • Experience supporting business, operational, or administrative projects/programs.
  • Excellent written and verbal communication skills, with the ability to interface effectively with internal and external stakeholder.
  • High attention to detail with strong organizational and documentation management skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and business applications


What Would Be Nice To Have:
  • Experience supporting federal project.


The annual salary range for this position is $85,000.00-$141,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Group Term Life and Travel Assistance
  • Voluntary Life and AD&D Insurance
  • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
  • Transit and Parking Commuter Benefits
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Care.com annual membership
  • Employee Assistance Program
  • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
  • Position may be eligible for a discretionary variable incentive bonus


About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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