Mid-Market Solutions Engineering Manager

Polène

$100K — $130K *
US-Anywhere
+ 2 other locationsRemote
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a leadership role within SaaS sales motions
  • Strong background in managing or mentoring Solutions Engineers
  • Proven ability to hire and develop high-performing teams
  • Ability to strategize on process and operational excellence
  • Excellent communication skills for conveying complex information clearly
  • Strong business acumen related to connecting product capabilities with customer outcomes
  • Experience in building systems, playbooks, and demo environments

Responsibilities

  • Lead the recruitment, onboarding, and development of Solutions Engineers
  • Coach team members in key sales techniques and partnership strategies
  • Foster a culture of collaboration and continuous improvement
  • Align SE efforts with sales leadership on pipeline priorities
  • Oversee the team's execution in demos, trials, and technical evaluations
  • Review team performance and provide technical expertise when necessary
  • Standardize and improve workflows and internal processes for efficiency

Benefits

  • Culture of ownership and collaboration
  • Opportunities for professional growth and development
  • Direct impact on revenue and product innovation
  • Tools and infrastructure to support sales processes
  • Access to mentoring and coaching for personal success
Full Job Description
As the Mid-Market Solutions Engineering Manager at Ashby, you'll lead and grow a high-performing team of Solutions Engineers who sit at the center of our sales motion. Your team partners closely with Account Executives to secure both the technical and commercial win-showing prospects how Ashby can fundamentally transform the way they hire.

You'll be responsible for shaping the next generation of SEs at Ashby: hiring exceptional talent, coaching them toward mastery, operationalizing excellence, and building scalable processes that help the team-and the business-win more often and more efficiently.

This is a highly strategic role with direct impact on revenue, product innovation, and customer value.

What You'll Do

Lead & Grow a High-Performing SE Team
  • Hire, onboard, and develop world-class Solutions Engineers who become trusted advisors to mid-market prospects.
  • Coach SEs on discovery, storytelling, demo excellence, product knowledge, competitive positioning, and commercial partnership with AEs.
  • Create a culture of ownership, collaboration, and continuous improvement.
Drive Excellence in Mid-Market Deal Execution
  • Partner with Mid-Market sales leadership to align on pipeline and priorities, ensuring SE coverage accelerates deal momentum.
  • Oversee the team's involvement in demos, trials, technical evaluations, and RFPs-ensuring every touchpoint is crisp, consultative, and actionable.
  • Review and elevate team execution, stepping in as a technical expert when needed.
Support Building Scalable Systems, Processes & Enablement
  • Standardize and evolve demo workflows, trial frameworks, RFP processes, and internal product knowledge.
  • Identify patterns from the field and translate them into product feedback, roadmap insights, and internal process improvements.
  • Ensure the team is equipped with the right tools, enablement, and infrastructure to support complex multi-stakeholder sales cycles.


You could be a great fit if:
  • You have experience managing or mentoring Solutions Engineers in complex, multi-stakeholder SaaS sales motions.
  • You thrive in hiring, growing, and developing people-your success comes from your team's success.
  • 🧭 You think strategically about process, enablement, and operational excellence, not just individual deal execution.
  • You partner naturally with Sales Leadership and can influence cross-functional leaders with clarity and conviction.
  • You have strong business acumen and can guide your team on how to connect Ashby's capabilities to measurable customer outcomes.
  • You're a clear communicator who can simplify complex concepts and coach others to do the same.
  • You love building-systems, playbooks, processes, knowledge bases, demo environments-and you do it with intentionality.
  • You have empathy for Talent teams and are energized by solving their real, nuanced challenges.


Bonus Points For
  • Experience with Applicant Tracking Systems or deep familiarity with TA workflows
  • Experience building demo infrastructure, value frameworks, or trial structures
  • Experience leading cross-functional projects in rapidly scaling organizations


Reasons You Shouldn't Apply
  • You prefer maintaining the status quo rather than building new systems and iterating quickly.
  • You're uncomfortable coaching people through feedback, growth, and evolving expectations.
  • You would rather execute deals yourself than enable a team around you to excel.
  • You're not energized by both the business side and the technical side of solutioning.
  • Fast-paced, high-change environments feel overwhelming rather than exciting.
  • You have never owned a strategic project from inception through execution.

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