PSI Services

Mid-Level User Management (2809)

PSI Services • $80K — $95K *
California, MD 20619In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Secret Clearance required for access to classified information.
  • 6+ years of professional experience with Navy ERP, or 4+ years with a Bachelor's degree.
  • Familiarity with help desk systems like NHDSM is a plus.
  • Proficiency in Microsoft Office Suite needed.
  • Ability to work independently and interface with senior/executive level customers.
  • Strong written and verbal communication skills required.

Responsibilities

  • Process Access Enforcer Requests (AERs) for Navy ERP accounts.
  • Assist users with access-related issues and inquiries.
  • Communicate effectively with users and supervisors regarding request statuses.
  • Support Governance, Risk and Compliance (GRC) activities with necessary approvals.
  • Assist in Navy ERP role-mapping activities.
  • Provide tools and procedures for end user role sustainment.
  • Aid in separation of duties (SOD) tasks and annual User Access Review (UAR).
  • Generate reports on end user roles within Navy ERP.

Benefits

  • Flexible remote work options available.
  • Opportunity to work with a team supporting the Navy ERP.
  • Engagement in critical national defense operations.
  • Professional development opportunities in government contracting.
Full Job Description
PSI Pax, Inc. has an exciting opportunity for a Mid-Level User Management Analyst to join our team in support of our client in California, MD and remote/Telework.

Duties & Responsibilities:

Specific tasks include the following support for the MSC Navy ERP Business Office (MEBO) User Management Team:
  • Process Access Enforcer Requests (AERs) for end users to create, reactivate, and change Navy ERP accounts.
  • Assist end users with access related issues.
  • Effectively communicate with users and supervisors on the status of requests.
  • Support Governance, Risk and Compliance (GRC), Access Enforcer Request (AER) with Government Security Manager (GSM) or Facilities Security Officer (FSO) approvals.
  • Support Navy ERP role-mapping activities at MSC and within the MEBO.
  • Support end user role sustainment activities such as providing supervisors of end users the necessary tools, procedures, and forms so their personnel may be granted access to applicable end user roles that are necessary to execute business transactions within the Navy ERP production environment.
  • Provide assistance with separation of duties (SOD) activities.
  • Support annual User Access Review (UAR).
  • Generate reports on end user roles.


Qualifications:
  • Secret Clearance. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information. A FINAL Secret adjudicated clearance is required to start.
  • At least six (6) years of professional experience with Navy ERP, or A Bachelor's degree, and at least four (4) years of relevant experience with Navy ERP.
  • Familiarity with help desk systems such as the National Help Desk Service Manager (NHDSM) or similar is desirable.
  • Must be proficient in Microsoft Office Suite.
  • Must work well independently; have the ability to interface with customers in senior/executive level positions.
  • Must have strong written and verbal communication skills and must provide customer service both internally and externally.


Education Requirements:
  • A Bachelor's degree, and at least four (4) years of relevant experience with Navy ERP.
  • A High School Diploma, and at least six (6) years of professional experience with Navy ERP.

About PSI Services

PSI Services is a professional services company that provides a range of solutions to help businesses and organizations manage their workforce. The company offers a variety of services, including talent assessment, certification and licensure testing, and training and development. PSI Services works with clients in a range of industries, including healthcare, finance, and government, and has a global presence with offices in the United States, Canada, and Europe. The company is committed to providing high-quality services and has a strong reputation for delivering reliable and effective solutions to its clients.
Learn more about PSI Services
Size
2,000 employees
Industry
Business Services
Founded
1970
* Ladders Estimates

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