Boeing

Mid-Level Maintenance Controller (Service Technician)

Boeing$88K — $119K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • US Person compliance required
  • 1+ year experience in aircraft maintenance
  • 1+ year flight line experience
  • Strong customer relationship cultivation skills
  • Experience in face-to-face customer interactions
  • Ability to interpret data and present analysis to management
  • Proficient in editing and presenting PowerPoint presentations
  • Willingness to work flexible shifts, including weekends

Responsibilities

  • Provide technical support for maintenance and repair operations
  • Apply technical knowledge to develop and evaluate support programs
  • Communicate design issues and concerns with Engineering
  • Develop in-service correspondence for equipment maintenance
  • Participate in accident investigation and support teams
  • Conduct research on operational problems and logistics issues
  • Provide accurate maintenance estimates for flight test tasks
  • Maintain TOC database and lead management status meetings

Benefits

  • Eligible for health insurance
  • Flexible spending and health savings accounts
  • Retirement savings plans
  • Life and disability insurance programs
  • Paid and unpaid time off options
Full Job Description
Mid-Level Maintenance Controller (Service Technician)

Boeing Test & Evaluation (BT&E) is seeking aMid-Level Maintenance Controller Service Technician to join our Test Operations Center (TOC) team located in Seattle, Washington.

The TOC provides technical assistance, logistics support and research to a wide range of flight test activities and customers. The successful candidate will work as a Maintenance Controller. It requires proactive and customer-oriented interaction with test operations crews, aircraft maintenance operations, flight operations, MMO and various Boeing support organizations. This position requiresdeveloping positive partner relationships that foster trusted communications.

The Test Operations Center operates 20 hours a day 7 days a week utilizing a non-standard work week. This includes Saturdays and Sundays as standard workdays. You will be working 4 10-hour shifts with 3 days off and be willing to work either 1st or 2nd shift. On occasion, there will be opportunities to work a 12-hour shift.

Position Responsibilities Include:

  • Provides technical support for maintenance, repair and preventive measures that ensure continued safe and economic operations for customers

  • Applies technical knowledge to research, develop, test and evaluate operations, support programs, modifications, repairs and technical data

  • Communicates design and operational issues and concerns with Engineering

  • Develops in-service correspondence for continued safe operation and maintenance of equipment

  • Participates in accident investigation team or support team

  • Conduct investigations and research on Logistics, Test Status, Operational Problems, Weather Conditions and Direct IT issues to drive a successful conclusion

  • Provide accurate maintenance estimates for Flight Test FC and other aircraft maintenance tasks that include Work Order description, required Parts, Special Tools and Ground Support Equipment

  • Provide input and maintain the TOC database, create Service Request Task Items, Track Test Aircraft In-flight, identify issues for Management Escalation, create and update PowerPoint presentations and lead management status meetings

  • Function in a dynamic environment and provide clear and succinct recommendations to management

  • Assist logistic support or remote aircraft operations

Basic Qualifications (Required Skills/Experience):

  • The position must meet Export Control compliance requirements, therefore a US Person as defined by 22 C.F.R. 7 120.62 is required. US Person includes US Citizen, lawful permanent resident, refugee, or asylee

  • 1+ years of education and/or experience with aircraft maintenance

  • 1+ years of flight line experience

  • Experience cultivating excellent customer and/or external stakeholder relationships

  • Experience do you have with direct, face-to-face interactions with customers

  • Experience do you have in interpreting data and presenting analysis and/or recommendations to management

  • Experience editing PowerPoint presentations as needed, as well as adding and presenting data

  • Willing to work variable shifts; including days, evenings, nights and weekends

Preferred Qualifications (Desired Skills/Experience):

  • 1+ years of flight test experience

  • Experience with the DWR system

  • Experience with Engineering Furnished and Red Label parts

  • Experience organizing and planning logistics support for remote aircraft operations

  • Have or have held an Airframe and Power Plants (A&P) License

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Conflict of Interest:

Successful candidate for this job must satisfy the Companys Conflict of Interest (COI) assessment process.

Union:

This is a union-represented position.

Shift:

This role is primarily fourth shift; however, there may be additional shift requirements to support program objectives.

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

SummaryPayRange: $88,400 - 119,000

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a U.S. Person as defined by 22 C.F.R. 7120.62 is required. U.S. Person includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 4 (United States of America)

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About Boeing

Insitu designs, develops, produces, and operates high-performance, cost-effective unmanned aircraft systems. The company’s focus is to deliver ISR information to their customers that are located all over the world, whether on land or at sea. To meet new operational needs and address the global market, they have introduced scores of game-changing technologies that have improved imagery and exploitation, operational security, training, airspace safety, reliability, maintainability, and availability. They are fully backed by their parent company, The Boeing Company, and its 95+ years of world-renowned innovation, delivery, performance and value. Insitu Pacific, the company’s Australia-based affiliate, was established to serve the unique needs of the Asia-Pacific region. Insitu also maintains a strong network of partners and suppliers, allowing them to provide specialized, in-country support for any region in the world. Insitu was founded in 1994 and is based in Bingen, Washington, United States.

Boeing Careers

Joining Boeing presents an unparalleled opportunity to advance your career with a leader in innovation and aerospace technology. As part of our global team, you will contribute to some of the most challenging and transformative projects in the aerospace industry today. Work You’ll Do At Boeing, we are committed to pioneering advancements in aerospace and defense. Our team is looking for professionals who are eager to drive innovation and lead the industry in creating cutting-edge solutions for the future. Transform the Sky Work alongside the brightest minds in the industry to reshape the future of air travel and defense solutions. Boeing offers a unique position at the forefront of aerospace innovation, where technology meets visionary leadership. Engage with a Global Team Collaborate with over 140,000 employees worldwide, all dedicated to achieving excellence and pioneering new solutions. Boeing’s diverse and inclusive culture fosters a collaborative environment that encourages networking and professional growth. Boeing Career Opportunities We are actively expanding our team and have numerous job opportunities, from internships to leadership positions. Boeing is committed to hiring top talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Join a company that values innovation and leadership. At Boeing, you will have access to extensive professional development programs and diversity training that will future-proof your career and enhance your skills. Be Part of Our Team Experience the culture of growth and excellence at Boeing. Our team is driven by a passion for aerospace and a commitment to achieving extraordinary results. We offer competitive benefits and a supportive environment where every employee is valued. Explore Boeing’s Impact From revolutionizing air travel to advancing global satellite communications, Boeing is at the forefront of technological innovation. Our projects not only support global infrastructure but also contribute to humanitarian missions and environmental sustainability. The Boeing Advantage Our commitment to leadership in aerospace is matched by our dedication to our employees' career advancement. Boeing fosters an environment where innovation, leadership, and a diverse workforce thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and driven team players ready to make a significant impact. SEARCH BOEING JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Boeing.
Learn more about Boeing
Size
142,000 employees
Market Cap
$112.3 billion
Industry
Net Income
-$11.8 billion
Founded
1916
5 Year Trend
-7.8%
Revenue
$58.6 billion
NASDAQ

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