Mid-Level Jira Analyst

TriVector

$75K — $95K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a STEM field or related technical discipline
  • 10+ years total experience with a focus on 5+ years specifically in Atlassian products (Jira/Confluence)
  • Experience collaborating in a technical environment across multiple disciplines
  • Familiarity with engineering projects and processes

Responsibilities

  • Gather requirements and optimize software tools within Jira and Confluence
  • Provide ongoing application support for Jira and Confluence on the HLS Program
  • Create and manage JIRA projects, queries, and reports as necessary
  • Administer JIRA systems, including change control and risk management
  • Support users of SharePoint, JIRA, and Confluence by addressing their needs
  • Collaborate with project leads to design and maintain custom dashboards
  • Define workflows and screen schemes for complex projects using design skills
  • Configure and manage plugins for JIRA
  • Generate documentation and training materials for Jira processes and workflows
  • Oversee changes in agency applications related to Atlassian tools and manage licenses

Benefits

  • Support for continuing education and professional development
  • Collaborative work environment with access to cutting-edge technologies
  • Exposure to high-profile projects within NASA
  • Opportunity for involvement in the Human Landing System program
  • Flexibility in work schedules to support work-life balance
Full Job Description
Job Type

Full-time

Description

The Jira Analyst will provide support to NASA's Human Landing System (HLS). The candidate will work with a ride range of technical disciplines and project leadership at Marshall Space Flight Center. The primary responsibilities of the position may include (but are not limited to):
  • Gather requirements for processes, and determine ways to build/optimize/improve software tools in Jira and confluence
  • Provide application support for JIRA and Confluence across the Human Landing System (HLS) Program
  • Create JIRA projects, queries and reports as required
  • Experience with performing all areas of JIRA administration, including systems administration, application management, change control, risk management and validation and verification for multiple product baselines
  • Support SharePoint, JIRA and Confluence users
  • Work with project leads to create custom dashboards
  • Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects
  • Support and configure JIRA plugins as required
  • Generate documentation and training for Jira workflows and processes
  • Maintain awareness of Agency Application changes to Atlassian tools and manage licenses.


Requirements

Required Qualifications:
  • Bachelor's degree in a STEM (Science, Technology, Engineering, or Mathematics) field or a related technical discipline
  • Must have a minimum of 10+ years total experience with 5+ years working directly with Atlassian products (Jira/Confluence)
  • Experience working in a technical field while interacting with multiple focus areas or elements
  • Familiar with Engineering projects and processes

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