Location
Dallas, Houston, Atlanta, NJ, NYC, San Fran, Chicago.
About the Job You're Considering
We are seeking a Dynamics 365 CRM Technology Manager to join our DCX team.
Your Role
Dynamics 365 Technology Manager is expected to drive a large program as a Tech PM with below skills:
1) Contact Center Program Experience
2) Large CCaaS contact Center implementation experience is required involving IVR, CTI, Chat, Integration
3) Experience of deployment of Dynamics 365 in complex environment and global multi-geo rollout.
Your Skills and Experience
- Understand of key Dynamics 365 requirement and capability, and ablity to identify risk with the program
- Good interfacing skills with third-party like Microsoft and other vendors.
- Experience with Avaya, Genesys or related legacy CTI platform is nice to have
- Should have executed on full end to end D365 Contact Center project
The base compensation range for this role in the posted location is $88,544-$207,401.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
