Raytheon Technologies

Microsoft Dynamics 365 - Customer Experience Developer (Remote)

Raytheon Technologies • $107K — $204K *
US-AnywhereRemote in East Hartford, CT
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in computer science or related field and 8+ years of relevant experience OR Advanced degree in related field and 5+ years of experience.
  • U.S. citizenship required for information access under this program.
  • Expertise in JavaScript, C#.NET, VB.NET, and/or ASP.NET.
  • Experience with Dynamics 365 CRM, PowerPlatform, SQL, and SharePoint Online.
  • Familiarity with DevOps practices and tools like Visual Studio, Jira, and GitHub.

Responsibilities

  • Envision and document system design specifications through various visual diagrams.
  • Articulate and resolve issues related to system limitations and constraints.
  • Collaborate with customers to identify and implement tailored solutions.
  • Translate customer needs into technical solution designs effectively.
  • Compile and present customer data in visually appealing reports and diagrams.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) match and flexible spending accounts.
  • Flexible work schedules and remote work options.
  • Employee assistance programs and Employee Scholar Program.
  • Paid time off, parental leave, and observed holidays.
Full Job Description

Date Posted:

2026-09-25

Country:

United States of America

Location:

US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required


The Pratt & Whitney Digital Technology team has an exciting remote opportunity available for a highly skilled Dynamics 365 Customer Experience Developer.



What You Will Do:


Ability to envision and document infrastructure and system design specifications via architecture design diagrams, entity relationship diagrams, wireframes and other visual documentation for consumption by both the Digital Technology team and customer stakeholders.


Ability to clearly articulate and solve problems related to both system and environmental limitations.


Partnering with our customers to identify, deploy and support packaged and custom-developed solutions that provide capabilities that help achieve P&W operational goals.


Translating customer requirements into a solution design and implementing using Digital Technology Standard Work.



Qualifications You Must Have:


-  Bachelor’s degree in computer science, Management Information System, Information Technology, or related technical field and 8+ years of hands on hands-on experience developing and configuring Microsoft Dynamics 365 Customer Engagement (CE); OR an Advanced degree in computer science, Information Technology, Data Science, or a related technical field and 5+ years of hands-on experience developing and configuring Microsoft Dynamics 365 Customer Engagement (CE).


- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.



Required technical expertise: 


- JavaScript, C#.NET, VB.NET and/or ASP.NET platforms.


- Dynamics 365 CRM, PowerPlatform, SQL, SharePoint Online.


- DevOps and version-controlled solutions (Visual Studio, Jira, GitHub, CRM SDK).


- Experience with web API.


- Management of ETL tool to migrate data between environments (e.g., SSIS, KingswaySoft).


- PowerBI or fundamentals of other data visualization solutions.


- Demonstrated ability to pick up unfamiliar technology with ease.


- Effective communication in technical to business alignments.


- Compile customer data into easily digestible interactive diagrams and reports.



Learn More & Apply Now:


Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:


Remote:


Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.


Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.


* This requisition is eligible for an employee referral award.  ALL eligibility requirements must be met to receive the referral award.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences.

Prepare for Your Future

Ready to apply? Enhance your resume and prepare for your interview with our comprehensive support tools and resources. Discover the exciting and rewarding career opportunities that await at Raytheon Technologies.

SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

Similar Jobs

More Jobs at Raytheon Technologies

More Information Technology Jobs

Find similar Microsoft Dynamics 365 - Customer Experience Developer (Remote) jobs: