Compass

MGR, RETAIL I - GWU - Washington, DC

Compass$80K — $83K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • B.S. in Food Services Technology/Management or related field; A.A. Degree plus three years of relevant experience.
  • 1-3 years of retail operational foodservice management experience depending on education level.
  • Strong understanding of food and catering trends with emphasis on quality and sanitation.
  • Experience with P&L accountability and in contract-managed services preferred.
  • Familiarity with cash retail operations and marketing strategies.

Responsibilities

  • Plan and supervise special functions and maintain accurate cash controls.
  • Ensure customer satisfaction through effective resource management.
  • Direct staff to deliver retail services per corporate policies and standards.
  • Train team members in customer service, portioning, cashier skills, and safety protocols.
  • Complete and submit reports as per corporate guidelines in a timely manner.
  • Communicate effectively with staff, patients, and families.
  • Establish and uphold cash handling standards to prevent losses.

Benefits

  • Medical, Dental, and Vision insurance
  • Life and Disability Insurance
  • Retirement Plan options
  • Paid Time Off and Holiday Time Off
  • Employee Assistance Program and Health/Welfare Programs
  • Flexible Spending Accounts (FSAs)
  • Discounts through the Associate Shopping Program
  • Pet Insurance and Commuter Benefits
  • Paid Parental and Personal Leave
Full Job Description
Salary: $80,000 - $83,000

Job Summary

Working as Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Key Responsibilities:
  • Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
  • Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
  • Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
  • Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Communicates effectively with all team members, patients and families
  • Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds


Preferred Qualifications:
  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
  • Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience is desirable
  • Experience with cash retail operations
  • Retail marketing experiences are highly desirable
  • Supervisory, leadership, management and coaching skills
  • Good communication skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Chartwells Higher Edare offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID:

Chartwells HE

KRISTINA MCCARTHY

((req_classification))

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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