WestRock

Mgr, Proc Improvement

WestRock • $80K — $100K *
Chattanooga, TN 37421In-Person
Manufacturing & Automotive
Less than 5 years of experience
Reposted 1 week ago
Job Overview by Ladders

Qualifications

  • B.S or A.S in a technical field preferred
  • Prior manufacturing experience; paper and packaging experience is beneficial
  • Lean Six Sigma Green Belt certification mandatory
  • Knowledge of continuous improvement tools and problem-solving methodologies
  • Experience in leading team-based process improvement projects
  • Strong interpersonal and communication skills
  • Ability to coach and mentor others
  • Basic proficiency in MS Office (Excel, PowerPoint)
  • Effective time management and organization skills

Responsibilities

  • Partner with site leadership to align CI priorities with business goals
  • Identify and prioritize improvement areas through a zero-loss mindset
  • Lead execution and support of CI projects to deliver value
  • Manage and prioritize resources for local improvement projects
  • Coach and mentor project leaders and teams to build capability
  • Support implementation of enterprise initiatives and best practices
  • Track and report on CI project results, including cost and productivity benefits

Benefits

  • Corporate culture based on integrity, respect, and accountability
  • Comprehensive training and development opportunities
  • Career progression within a global packaging company
  • Focus on sustainability, safety, and inclusivity as core business drivers
Full Job Description
General Information

Job ID
ATR62442

Posting Job Title
Process Improvement Manager (CI Leader)

Locations
TN Chattanooga Retail Solutions

Employment Type
Full Time

Date Posted
18-May-2026

Relocation Support
No

Description & Requirements

The Opportunity

The Continuous Improvement (CI) Leader plays a key role in building a sustainable culture of employee engagement in continuous improvement. This position will act as a change agent to elevate levels of plant performance and deliver high impact results. The CI Leader functions as a member of the site leadership team and is responsible for all operational excellence and world-class manufacturing activities. This role serves as a site resource to drive local CI improvement. The role may also liaison with divisional and site resources to execute productivity strategies and ensure CI activities are aligned with business goals related to Safety, Quality, Cost, Service, and People.

Success in this role requires a leader who can effectively drive change in a fast-paced manufacturing environment utilizing continuous improvement methodologies and tools. Sample responsibilities include identifying / prioritizing improvement activities, tracking financial progress, and coaching / mentoring project leaders and teams. The ability to influence and lead others is key to success.

How you will impact Smurfit Westrock:
  • Partner with site leadership to ensure site CI priorities are aligned with overall business strategy and goals.
  • Leverage a zero-loss mindset to identify and prioritize areas of improvement.
  • Deliver value by both leading and supporting the focused execution of CI projects.
  • Manage the local pipeline of improvement projects aligned to productivity targets.
  • Work with site leaders to prioritize and assign resources to ensure project success.
  • Build capability in others through coaching and mentoring project leaders and teams.
  • Support implementation of enterprise initiatives such Daily Management System, Problem-Solving Practices, and Reliability Excellence.
  • Coordinate regular progress reviews of CI projects with project leaders and site leadership.
  • Function as a liaison to the divisional Operational Excellence team.
  • Tracking and reporting of results including cost / productivity benefits.
  • Ensuring all projects and savings are properly documented in the WestRock productivity tracker.
  • Sharing best practices within and outside of the site.
  • Supporting the enterprise Learning & Development framework, processes, and tools in partnership with the Operations and support of technical floor trainers.


What you need to succeed:
  • B.S or A.S in a technical field preferred but not required.
  • Prior experience in a manufacturing role is required. Paper and packaging experience is a plus.
  • Lean Six Sigma Green Belt certification required. Will be required to complete WestRock Yellow Belt and Green Belt training within 6 months of hire and become certified within 18 months.
  • Knowledge and skill of continuous improvement tools including structured problem-solving methodology.
  • Experience with leading team-based process improvement projects for manufacturing applications.
  • Strong interpersonal and communication skills.
  • Ability to lead and influence to drive positive change.
  • Demonstrated ability to coach, teach, and mentor others.
  • Basic proficiency with standard MS Office tools (Excel, PowerPoint, etc.)
  • Time management and organization skills.

What we offer:
  • Corporate culture based on integrity, respect, accountability and excellence
  • Comprehensive training with numerous learning and development opportunities
  • An attractive salary reflecting skills, competencies and potential
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

About WestRock

Westrock Coffee Company is an integrated coffee, tea, flavors, extracts, and ingredients solutions provider in the U.S., providing coffee sourcing, supply chain management, product development, roasting, packaging, and distribution services to the retail, foodservice and restaurant, convenience store and travel center, CPG, non-commercial, and hospitality industries.

WestRock Careers

Joining WestRock means becoming part of a global team dedicated to supporting some of the world’s leading companies in packaging and distribution solutions. At WestRock, we believe in fostering an environment of growth, innovation, and leadership, making it an ideal place for professionals looking to advance their careers in a dynamic industry.

Work You’ll Do

At WestRock, your work will directly contribute to our mission of redefining how packaging solutions can drive business success. As part of our team, you will use your skills to collaborate on market-leading projects that focus on sustainability and innovation. With a culture that values diversity and leadership, you will be empowered to lead projects at the intersection of technology, sustainability, and customer engagement.

Join Our Market-Leading Team

Become a part of a team where your ideas and contributions are valued. At WestRock, we are committed to providing job opportunities that enhance your professional skills while promoting a culture of diversity and inclusion. Our team consists of over 50,000 dedicated professionals who are leaders in the packaging industry, driving transformation and delivering results with precision and creativity.

Innovative Work

Engage in work that matters with a company that offers diverse job opportunities, from positions in engineering and design to marketing and supply chain management. WestRock is a place where innovation is at the forefront of what we do, integrating cutting-edge technology and sustainable practices to meet the evolving needs of our customers.

Be Part of a Great Team

Working at WestRock means being part of a supportive network that encourages professional growth and development. Enjoy the benefits of a robust internal networking system, diversity training programs, and leadership development opportunities that help you build a fulfilling career.

Future-Proof Your Career

With WestRock, you are not just finding a job; you are building a career. We offer a wide range of career paths, supported by comprehensive training programs and development opportunities that help you grow at every stage of your professional journey. Whether through an internship, entry-level position, or a leadership role, your potential for growth is limitless.

Explore Job Opportunities and Internships

Discover the various career paths WestRock offers. Whether you are a seasoned professional or a recent graduate, explore how your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, innovative, and ready to lead.

Stay Connected

Join the WestRock team and stay up-to-date with the latest in industry trends and company news. Search open positions that match your skills and interests, and prepare your resume to take the first step towards a rewarding career at WestRock.

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at WestRock.

Join Our Team

Search for open positions that match your skills and interests. We look for passionate, creative, and solution-driven team players ready to make a difference.

SEARCH WESTROCK JOBS

At WestRock, we are more than just a packaging company; we are a team that believes in innovation, sustainability, and driving growth through inclusive and diverse global leadership. Join us, and be part of a company that values what you bring to the table and helps you turn your professional aspirations into reality.
Learn more about WestRock
Size
49,900 employees
Market Cap
$8.8 billion
Industry
Food & Beverages
Net Income
-$677.4 million
Founded
1953
5 Year Trend
+7.4%
Revenue
$17.5 billion
NASDAQ
WRK
* Ladders Estimates

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