Mgr Facilities - 90415352 - Wilmington/Philadelphia

Amtrak • $113K — $146K *

Wilmington, DE 19805In-Person

Transportation

5 - 7 years of experience

Today

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Job Overview by Ladders

Qualifications

Bachelor's Degree or equivalent experience
7 years managing large complex facilities
Master's Degree preferred
9 years relevant experience preferred
Experience in transportation or railroad industry preferred
Certified Property Manager or Certified Facility Manager preferred
Experience developing national facility management plans preferred

Responsibilities

Lead facilities management operations across multiple properties
Establish facility performance standards and service goals
Develop and implement best practices for asset management
Create and manage capital plans and budgets
Ensure compliance with building codes and safety standards
Serve on the Emergency Response Team and maintain preparedness plans
Provide strategic leadership for facility operations and sustainability initiatives

Benefits

Health, Dental, and Vision Insurance
401K with Employer Match
Generous Paid Time Off
Wellness Programs
Railroad Retirement Benefits
Paid Caregiving Days and Backup Care
Tuition and Education Reimbursement
Paid Family Leave

Full Job Description

Job Summary

This position can be based in Wilmington, DE or Philadelphia, PA.

The Facility Manager is responsible for managing and overseeing Amtrak's physical corporate assets in assigned facilities and stations in the Mid-Atlantic office spaces to improve its core business through providing a safe, clean and comfortable working and experience for Amtrak staff and ensuring the safe and reliable operation of all physical assets. The position is responsible for developing a short, medium and long-term capital maintenance and improvement program for their facilities, as well as planning and project management functions for minor projects. The Facility Manager will provide oversight and assist in coordinating work performed by other Amtrak entities, operation and maintenance vendors and work with procurement in identifying and procuring service contracts to support the facility. This position is responsible for supporting Amtrak's operations and operational team in identifying, evaluating and resolving operational and programmatic deficiencies within the facility. They will develop periodic maintenance plans to ensure longevity of physical assets in the properties they oversee.

Essential Functions

Lead and oversee all facilities management operations across multiple properties, including the management of third-party service providers, contractors, and subcontractors.
Establish and administer facility performance standards, service goals, engineering standards, budgets, and service level agreements (SLAs) to ensure operational excellence.
Develop and implement best practices for facilities management, including asset management, preventive and corrective maintenance programs, and lifecycle asset strategies.
Create and manage short-, medium-, and long-term capital plans, asset renewal strategies, and annual budgets to maintain facilities in a state of good repair.
Ensure compliance with all applicable building codes, regulatory requirements, safety standards, and organizational policies.
Serve as a key member of the Emergency Response Team and maintain facility emergency preparedness and response plans.
Provide strategic leadership and technical guidance for facility operations, maintenance, modernization, infrastructure improvements, sustainability initiatives, and energy efficiency programs.
Review facility designs, equipment specifications, commissioning plans, and construction documents to ensure cost-effective, maintainable, and operationally efficient solutions.
Manage facility construction, renovation, replacement, and infrastructure projects from planning and design through implementation and closeout.
Oversee project development activities, including site assessments, design reviews, RFQ/RFP processes, contractor selection, and construction coordination.
Conduct facility inspections, monitor work in progress, evaluate vendor performance, and resolve operational deficiencies and emergency issues.
Track, analyze, and report on vendor performance metrics, holding service providers accountable for achieving quality, cost, and performance targets.
Collaborate with cross-functional stakeholders to ensure consistent implementation of facilities standards and alignment with business objectives.
Build and maintain effective relationships with landlords, tenants, contractors, vendors, regulatory agencies, and internal stakeholders.
Participate in project meetings, site surveys, assessments, design reviews, pre-construction activities, and construction oversight as required.
Perform additional duties, special projects, and assignments as requested by leadership.

Minimum Qualifications

Bachelor's Degree or equivalent combination of education, training and/or relevant experience.
Seven years of related work experience in managing a large complex facility and all maintenance activities.

Preferred Qualifications

Master's Degree or equivalent combination of education, training and/or relevant experience.
Plus 9 years of relevant work experience.
Relevant experience in the transportation and/or railroad industry.
Certified Property Manager or Certified Facility Manager.
Experience developing a facility management and/or capital maintenance and/or improvement plan for multiple facilities on a national platform.

Knowledge, Skills, and Abilities

Knowledge of facilities management, design and construction disciplines.
Proven management experience and leadership abilities. Ability to manage multiple projects with competing priorities and deadlines.
Extensive communication/presentation skills and experience including distilling and communicating complex issues to senior level officers.
Superior quantitative and analytical skills
Excellent interpersonal and communication skills (oral, written)
Previous experience managing a large complex facility, directing a third party maintenance provider, and management of individual service and maintenance contracts.
Highly proficient with desktop computing, Knowledge of Microsoft Office Suite including MS Project, PowerPoint, Excel and Word)
Ability to be on-call and respond to for emergency situations.

Environmental Conditions/Physical Demands

Ability to work in a fast-paced, time sensitive environment with frequently changing priorities, tasks and deadlines. Frequently manages multiple projects simultaneously.
Ability to communicate, comprehend, and respond to verbal statements and instructions, both orally and in writing. Ability to work under pressure.
Frequently resolves issues with conflicting priorities in cognitively demanding situations.
Constantly, or frequently, uses a computer, monitor, keyboard, mouse and other related electronic equipment and software to perform a variety of tasks.
Ability to work in an office building environment. Ability to work in a remote location with access to wireless internet and phone while outside of the office or traveling on business.
Ability to walk throughout all parts of transportation facilities and mechanical yards wearing personal protective equipment when necessary.

The salary/hourly range is $113,200.00 - $146,664.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Health and WellbeingFinancial and RetirementWork and Family Life SupportHealth, Dental, and Vision Insurance401K with Employer MatchGenerous Paid Time Off Wellness ProgramsRailroad Retirement BenefitsPaid Caregiving Days and Backup CareHealth Savings AccountPublic Service Student Loan ForgivenessFertility and Family Building BenefitsNo-cost Personal Health AdvocateStudent Loan AssistanceAdoption and Surrogacy AssistanceMedical Plan Opt-out CreditTuition and Education ReimbursementPaid Family Leave Life InsuranceRail Pass Privileges Short- and Long-term Disability InsuranceEmployee Assistance Program No-cost Financial Advisor SessionsCommuter and Flexible Spending Accounts
Learn more about our benefits offerings here.

Requisition ID:167333
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

Recruiter Name:Jeries Hijazin
Recruiter Email:

About Amtrak

Discover the wealth of opportunities awaiting you with Amtrak, the nation's premier passenger rail service. Learn about the high-paying positions and the benefits of joining a mission-driven organization committed to connecting communities.

Amtrak's Legacy and Mission

Since its inception in 1971, Amtrak has been at the forefront of connecting cities and communities across North America with its extensive network of passenger rail services. Born from the need to revitalize the nation's train transportation system, Amtrak has grown into a symbol of national pride and technological advancement in public transport. With a steadfast commitment to safety, efficiency, and reliability, Amtrak's mission transcends mere transportation; it aims to create a more connected society. Through continuous investment in the modernization of its fleet and infrastructure, Amtrak demonstrates an unwavering dedication to enhancing the passenger experience and setting the standard for rail travel in North America.

Why Choose Amtrak?

Choosing a career with Amtrak means more than joining a leading transportation company; it represents a commitment to fostering safety, driving innovation, and serving the community. Amtrak stands out as an employer for its holistic approach to employee development, offering a supportive environment where safety is paramount—not just for passengers but for every team member. Innovation is at the core of Amtrak's operations, where cutting-edge technology and creative solutions are embraced to improve service and efficiency. Moreover, a career at Amtrak is an opportunity to contribute to a service that plays a crucial role in the lives of millions, enhancing connectivity and accessibility while upholding values of environmental stewardship and community service. Whether you're passionate about engineering, customer service, or logistics, Amtrak offers a dynamic and rewarding work setting where you can make a tangible impact.

Amtrak's Hiring Process

Visit Amtrak’s official website to gain insights into the steps to join Amtrak, from application to acceptance.

Application Submission

Submitting a standout application that captures your qualifications and enthusiasm for rail service. You can find tips on how to write a resume that makes employers want to interview you here.

The Interview Process

Amtrak uses a unique interview process to screen candidates. For more details on the exact stages, visit their official website and contact their human resources department. For more general tips about how to prepare for a successful interview, go here.

Background Checks and Final Steps

Amtrak prioritizes the safety of its passengers and employees. That means certain candidates may be required to complete a background check before they begin working. Visit Amtrak’s official website for more information about which specific roles may require a background check.

Employee Benefits and Perks

Amtrak careers are not just rewarding in terms of salary but in overall well-being. Discover the comprehensive benefits package that makes Amtrak such an excellent employer.

Health and Wellness

Contact Amtrak’s human resources department for details on Amtrak's health, dental, and vision plans, emphasizing the commitment to employee health.

Retirement and Financial Planning

Full-time employees at Amtrak often take advantage of the retirement planning options available to them. Explore the 401(k) plans, pension options, and financial planning services available to employees by contacting Amtrak’s HR department.

Work-Life Balance

Amtrak currently has initiatives in place to support a healthy work-life balance, including flexible scheduling and paid time off. Visit their website for more details.

Training and Development Programs

Unveil the pathways for professional growth through Amtrak's dedicated training and development offerings.

Onboarding for Success

Amtrak ensures new hires are welcomed, oriented, and prepared for their roles.

Continuous Learning Opportunities

Ongoing education and training programs designed to advance your skills and career are available for ambitious employees. Consult with Amtrak’s HR department for more specific details.

Diversity and Inclusion Initiatives

Amtrak is committed to creating an inclusive workplace that values and respects diversity.

Building a Diverse Workforce

Amtrak's strategies and programs are aimed at fostering diversity within its team.

Inclusion in the Workplace

Initiatives to ensure all employees feel valued, included, and empowered to contribute fully.

Career Growth Opportunities at Amtrak

Amtrak offers upward mobility and career advancement paths to ambitious and talented professionals.

From Entry-Level to Leadership

Amtrak thrives because of ambitious employees who take advantage of the potential for growth within the company. The right person can start at an entry-level and advance to leadership positions at Amtrak.

Specialized Career Tracks

Some specialized roles within Amtrak offer unique challenges and rewards, including technical and leadership positions.

Embark on a Rewarding Journey with Amtrak Careers

Choosing Amtrak as the next step in your career path offers more than just a job—it opens the door to a world of opportunities where your growth, well-being, and success are at the forefront. Amtrak careers are synonymous with a commitment to excellence, not only in transportation but in fostering an inclusive and supportive work environment. At Amtrak, employees are valued as the most crucial asset, a belief that is reflected in the comprehensive benefits, continuous learning opportunities, and career advancement programs designed to elevate your professional journey.

Learn more about Amtrak

Size

20,000 employees

Industry