Microsoft

Metro Construction Quality Leader

Microsoft • $128K — $222K *
Toronto, ON M3C 0E3In-Person
Real Estate & Construction
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years related experience OR equivalent experience.
  • 12+ years experience specifically with data center projects preferred.
  • Proficient in data analytics and reporting tools like Power BI and construction management tools such as Nexus and Bluebeam.
  • Detail-oriented, possessing a strong knowledge of construction specifications and quality standards.
  • Experience with structured problem-solving methodologies such as RCA and FMEA.
  • Knowledge of ISO 9001 quality management principles and auditing processes.
  • Professional quality certifications preferred, including USACE CQM and Six Sigma.

Responsibilities

  • Ensure facilities meet Microsoft’s design requirements and quality standards.
  • Foster a 'Right First Time' culture to minimize rework and risk.
  • Conduct quality audits and inspections to ensure contractor compliance.
  • Manage Non-Conformance Reports and develop appropriate corrective actions.
  • Oversee Inspection & Test Plans, defining quality gates and hold points.
  • Administer quality tracking systems and produce key performance dashboards.
  • Partner with commissioning teams to ensure quality issues are addressed before turnover.

Benefits

  • Access to ongoing professional development and training opportunities.
  • A collaborative work environment focused on continuous improvement.
  • Health and wellness programs to support employee well-being.
  • Opportunities for career advancement within a global company.
  • Support for work-life balance through flexible working arrangements.
Full Job Description
Overview

A Microsoft Construction Quality Leader is responsible for governing the quality management system, auditing contractor quality performance, managing NCRs and quality metrics, identifying risks before they impact commissioning or operations, and ensuring data centers are delivered ready to perform-not just ready to complete.

Responsibilities
Drive Construction Quality from Day One
  • Ensure facilities are built in accordance with design requirements, specifications, and Microsoft quality standards.
  • Promote a "Right First Time" culture to reduce rework, delays, and operational risks.
Audit Contractor Quality Programs
  • Verify General Contractors are executing their Quality Management System (QMS).
  • Conduct routine quality audits, inspections, and field observations.
  • Validate contractor compliance with Division 01 requirements, quality plans, inspection processes, and documentation requirements.
Manage NCRs and Quality Issues
  • Initiate and manage Non-Conformance Reports (NCRs).
  • Ensure corrective actions are developed, implemented, and verified.
  • Escalate unresolved quality issues to project leadership.
  • Trend recurring quality problems and drive systemic corrective actions.
Quality Management System Ownership
  • Establish and maintain project quality plans.
  • Review and align contractor quality plans before mobilization.
  • Standardize quality processes across projects and campuses.
Inspection & Test Planning Governance
  • Govern Inspection & Test Plans (ITPs).
  • Define hold points, quality gates, and documentation requirements.
  • Ensure Installer Verification Checklists (IVCs) and readiness requirements are met before commissioning milestones.
Digital Quality Platform Management
  • Administer quality tracking systems (Nexus/ACMS).
  • Monitor issue closure timelines and SLA performance.
  • Produce dashboards and quality metrics for leadership visibility.
Field Quality Assurance
  • Perform field inspections and observations.
  • Monitor workmanship trends and installation quality.
  • Verify contractors are following approved procedures and specifications.
  • Provide early identification of risks that could impact commissioning, IST, or turnover.
Readiness and Turnover Support
  • Support energization and commissioning readiness reviews.
  • Ensure documentation, inspections, punch lists, and quality issues are appropriately closed prior to turnover.
  • Partner with Commissioning Managers and Operations to improve startup outcomes.
Continuous Improvement
  • Analyze trends across campuses and metros.
  • Capture lessons learned.
  • Recommend process improvements that improve quality performance and reduce recurrence of defects.
Contractor Accountability
  • Hold GCs accountable for their QA/QC responsibilities.
  • Monitor closure performance and response times.
  • Reinforce that workmanship quality remains the responsibility of the contractor. Microsoft Quality provides oversight and assurance.


Qualifications

Required/minimum qualifications:
  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years related experience OR equivalent experience.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional orPreferred Qualifications:
  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience OR equivalent experience.
  • 12+ years experience working on data center projects.
  • Proficient in data analytics, reporting, and construction management tools such as Power BI, Nexus, Cx, Bluebeam, and BIM with strong analytical and problem-solving skills.
  • Detail-oriented with strong knowledge of construction specifications, quality standards, and installation compliance requirements.
  • Experience applying structured problem-solving tools such as RCA, FMEA, 8D, and CAPA.
  • Knowledge of ISO 9001 Quality Management Systems, quality auditing, and Cost of Poor Quality (COPQ) principles.
  • Experience developing, implementing, and managing structured quality management systems.
  • Professional quality certifications preferred, including USACE CQM, OSHA 30, ASQ CQE, CQA, CMQ/OE, Six Sigma Green Belt/Black Belt, ISO 9001 Lead Auditor, or equivalent.
  • Experience in data center, mission-critical, industrial, semiconductor, pharmaceutical, power, or oil & gas construction environments preferred.


#COICareers | #EPCCareers | #DCDCareers

Construction Project Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Construction Project Management IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu'à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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