American Electric Power

Meter Services Supervisor

American Electric Power • $98K — $128K *
Muncie, IN 47304In-Person
Energy & Utilities
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Associate's degree in electrical/electronic technology or equivalent technical degree preferred; OR High School diploma/GED with substantial experience.
  • Minimum of six (6) years' experience in measurements or engineering, or related supervisory experience; OR eight (8) years' experience with High School diploma/GED.
  • Demonstrated supervisory skills required.
  • Valid state driver's license with an acceptable driving record.
  • Good working knowledge of procedures, practices, standards, codes and theory related to assigned facilities.

Responsibilities

  • Direct and coordinate meter activities of field personnel for safe operation and maintenance of facilities.
  • Plan and oversee engineering for installation and testing of metering equipment for various customers.
  • Manage meter testing program to ensure compliance with AEP and state standards.
  • Coordinate planning and inspection of distribution control equipment installation.
  • Conduct field checks to assess job readiness involving measurement employee tasks.
  • Lead training programs on metering installation, testing, and maintenance procedures.
  • Oversee inventory management of meters and related materials, keeping stocks minimal.
  • Prepare comprehensive reports and records on meter operations utilizing work management systems.

Benefits

  • Comprehensive benefits package to support overall well-being.
  • Opportunities for employee training and growth.
  • Positive workplace culture emphasizing teamwork and safety.
  • Potential for career advancement within the company.
Full Job Description
Job Posting End Date
06-11-2026
Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for directing, supervising, and coordinating the duties of the meter electricians, field meter servicer, and distribution operations technicians in the safe installation/removal, operation, and maintenance of meters and metering equipment on distribution, transmission, and station facilities. Duties include the acquisition of meters and maintenance of appropriate meter stock inventories, installation and proper operation of distribution control equipment, testing of meters according to AEP standards and standards of state regulatory groups, reading of meters pertaining to large power customers and statistical load research, implementation of security sealing procedures, providing meter training programs for assigned personnel and others performing work on customer meter installations, and maintenance of meter records for the region.

Job Description

What you'll do:

Essential Job Functions:
  • Assign, schedule, supervise, and coordinate meter activities of field personnel in the region for the safe construction, operation, and maintenance of assigned facilities; work with meter electricians, field meter servicer, field network technicians and/or distribution operations technicians, if applicable, in performance of assigned duties, providing assistance as required.
  • Perform field engineering and planning for the installation; proper operation; testing; and maintenance of meters, metering equipment, and instrument transformers throughout the region for residential, commercial, and industrial customers, working with customers, contractors, architects, and Company personnel, as required; coordinate region meter activities with engineering and line sections.
  • Oversee the meter testing program, including testing of meters in conformance with AEP standards and the standards of state regulatory groups, testing of newly installed metering equipment, testing meters for resolution of customer complaints and inquiries, and special testing of new metering equipment.
  • Coordinate planning for the installation and proper operation, inspection, and maintenance of distribution control equipment within the region, ensuring that installations meet applicable standards and codes.
  • Field check jobs to determine readiness of jobs requiring measurement employee involvement.
  • Conduct training programs necessary to ensure proper metering equipment installation/removal, testing, and maintenance procedures and techniques are being followed; provide training for customer services and line personnel performing work on customer meter installations, as required.
  • Supervise the acquisition and maintenance of meter inventories in the region in a manner to keep inventories to a minimum, including procurement of proper material, tools, and equipment as required for the installation of measurement facilities and distribution controls.
  • Oversee the preparation of records, studies, and reports pertaining to meter operations, utilizing the available work management systems to maximize the effectiveness of meter activities.
  • Assign, schedule and coordinate, and supervise the duties of field personnel in the safe reading; inspection; investigation; and connection and disconnection of meters, metering equipment, and AMI network equipment.
  • May oversee the revenue protection program coordination, including revenue protection coordinators and coordination of detection activities associated with unbilled revenue, including theft of service.
  • May assign, schedule, coordinate and supervise field network technicians in safe installation, inspection, troubleshooting, maintenance and overall health of the AMI communication network and equipment.


What we're looking for:

Minimum Requirements:
  • Associate's degree in electrical/electronic technology or equivalent technical degree preferred with a minimum of six (6) years' experience in measurements or engineering,
  • or related experience, including demonstrated supervisory skills;
  • OR High School diploma/GED with eight (8) years experience in measurements or engineering, or related experience, including demonstrated supervisory skills.


Required License(s)/Certification(s) are listed below:
  • Valid state driver's license with an acceptable driving record


Additional requirements:
  • Good working knowledge of procedures, practices, standards, codes and theory related to assigned facilities.
  • Manage collection order process in order to minimize customer account delinquencies.
  • Some travel, overnight if necessary.
  • Written and verbal communication skills
  • Good computer skills
  • Must have demonstrated the ability to supervisor employees and coordinate their work within all company policies and procedures.


What you'll get:

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-008

Compensation Range:

$98,993.00 - $128,688.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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About American Electric Power

American Electric Power generates, transmits, and distributes electricity, serving residential, commercial, and industrial customers nationwide. AEP serves millions of customers across 11 states. It operates in the generation, transmission, and distribution of electricity, providing power to residential, commercial, and industrial customers. AEP generates electricity using diverse sources, including coal, natural gas, nuclear, and renewable energy like wind and solar. The company maintains a vast transmission network that delivers electricity from power plants to local distribution systems, ensuring a stable and reliable power supply. AEP is actively involved in renewable energy initiatives, investing in wind farms and solar facilities to diversify its energy portfolio and reduce its environmental impact. Additionally, the company engages in community outreach, supporting education, environmental conservation, and various social initiatives.

American Electric Power Careers

Join the dynamic team at American Electric Power (AEP), one of the largest electric utilities in the United States, and ignite your career with a company known for its commitment to innovation and leadership in the energy sector.

Opportunities Await

At AEP, we offer a multitude of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking an entry-level position or a more senior role, our diverse range of employment options ensures that there's a place for every ambitious individual in our team.

Grow and Innovate

Embark on a journey of growth and professional development with AEP. Our company is at the forefront of the energy industry’s transformation, integrating sustainable and innovative practices that not only lead the market but also contribute to a greener planet. Engage in work that challenges the status quo, pushing the boundaries of what is possible in the energy sector.

Culture and Benefits

AEP is dedicated to fostering a culture of diversity and inclusion, where every team member’s contribution is valued. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health benefits to professional development programs and diversity training, AEP ensures that our team is equipped for both personal and professional success.

Internship Programs

Kickstart your career with an AEP internship. Our programs provide invaluable industry experience and networking opportunities that pave the way for future employment. Interns at AEP work on real projects, learn from seasoned professionals, and gain the hands-on experience necessary to succeed in the fast-paced world of energy.

Leadership and Development

Leadership at AEP means more than guiding teams – it involves inspiring change and driving innovation. With leadership development programs, employees are prepared to take on challenging roles that shape the future of the company and the industry. Our focus on leadership and continuous improvement creates an environment where ambitious professionals can thrive.

Join Our Team

Explore the career possibilities at American Electric Power today. Search open positions that match your skills and interests. We are constantly hiring new talent and look for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company where your career can flourish.

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Explore American Electric Power Jobs

Whether you're a seasoned professional or new to the industry, AEP offers a dynamic work environment where innovation, leadership, and growth are part of everyday life. Join us in powering a new and brighter future for everyone.
Learn more about American Electric Power
Size
16,688 employees
Market Cap
$48.8 billion
Industry
Energy & Utilities
Net Income
$2.2 billion
Founded
1906
5 Year Trend
+0.5%
Revenue
$14.9 billion
NASDAQ
AEP
* Ladders Estimates

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